To the above subject today after AO smith guy came home for periodical Maintances of Water Purifier Z9 Model under AMC … has spoilt the Machine an the Water Purifier Started Leaking from all over the Body … an then he empty’s the water purifier an says something went loose he has tightened it now it will not leak … thus he left my home in few minutes water started over flowing again then I stayed calling the same number from where I received the call but all went in vain as he didn’t answer the call… few minutes later I gave complaint to AO Smith Call Center they gave me a Complaint No.14674125 /14253115 An then the Previous Person called me saying I will send some one to come n check please provide me closure code to close the complaint … I found something fishy didn’t give him the code an told him to come an attend the problem an then I shall give the code … the above details was given to AO Smith Customer Care again they then Provided Me with the Cell No.. Mr. Shakerappa ( Area Service Manger) +[protected] … the same time I dialled his Number he responded an was also aware of the issue… that was great about AO Smith for that fastest Response … he said someone will come an sought out the issue ASAP… an after sometime I got a call from another vendor of AO Smith he says me that you didn’t pay me AMC charges first you send me all the details then I will come over I one again called up AO Smith call Center this again they said me that my AMC is there an Valid till 6 OCT 2021… once again I called the service guy an told him that my AMC is still active an I have paid .. but he refused an said me to share the details of bank an the person whom I have paid … 😇 then I started thank god I had paid the amount from my account so could find the details then took the screenshot an shared with the person again then he says me to tell the guys name how collected an his mobile but I said I this much details only you kindly check with AO Smith Customer Care Center an understand the same … now I fell really disappointed with such pathetic system … the company like AO Smith which has Great Products but has bad service provider who has no knowledge of the product … AO Smith has to Look into this matter an see that it is solved immediately
+91 80 2801 1200
Plot No. 300, Phase – 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India – 562112
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