Hi,
I just wanted to highlight on the consultation charges charged by Apollo clinic just to show the blood report which is prescribed by their clinic doctor.
I have visited your Apollo, Marathalli clinic on 7th Sep and consulted Doc Mr. Shekar S in medicine, I was suffering from fever so he prescribed me some medicines but since I was not feeling well again I visited on 10th Sep to doc Shekar again and he suggested to do some blood tests. I have done the blood test at your same Marathalli clinic on 10th Sep, your lab person said that report will only be available on next day that is 11 th Sep.
So when I visited on 11 th Sep again to collect the blood report and show the same report to doctor your clinic receptionist guys asked to pay Rs 500 as consultation charges, how come just to show the blood report called as consultation charges?? Is this how Apollo is charging ? ?
How come this is a policy of Apollo and till what extent it’s beneficial to any patient. Just to show blood report one has to pay full consultation charge, this is not what I was expecting from Apollo.
Even your customer care guy Mr. Sunil said this is how the policy works and this is standard consultation charges work and patient has to pay as per Doctor and as per clinic policy just pay and pay and pay… till the patient dies.
Even if this is your policy why there is a delay of 1 day in giving blood report, I could have showed the blood report on the same day without any of your stupid charges. First pay consultation charge and then do blood test for another Rs 800 and over and above to show report again pay Rs 500. Just to show report pay full charge, stupid logic.
I wanted to escalate this as much as possible and will share this feedback with everyone. Please revert.
UHID – CJUB. [protected]
Thanks
Satya
[protected]
