Hi have given COVID 19 RT PCR test sample on May 9th in Nirmal branch. I was tild that it takes maximum two fays to receive the test result.It’s been 3 days and there is ni response from the customer care number, its not connecting to agent, also no reply from customer care email .
Since this is very critical situation where we take proper treatment based on the test result, this delay and negligence from Apollo Diagnostics causing more worry and impacting my health. They have given false statement saying the result would be available in two days also playing with the lives of people.
We could take proper treatment if we get positive.
Also, they have charged 1500 rs but the bill is saying 750 rs for the test. Why they are charging more ?? Why the bill is not showing that amount. This robbery during this pandemic not at all acceptable.