Apollo Hospital — Problem creating while trying for cashless facility

Apollo Hospital Phone
+91 44 2829 3333
+91 44 2829 0200
Apollo Hospital Website
Apollo Hospital Address
No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India – 600006

Dear Team,

One of our insured MEETRAJ GOPE is admitted at Apollo Children Hospital at 15, SHAFI MOHAMMED ROAD, THOUSAND LIGHTS
CHENNAI, TAMIL NADU, Pin: 600006 on 11th March 2021.

Surprisingly, from yesterday there is a query and hospital cashless dept people are not interested in providing the reply. Today morning ( 12th March 2021) from TPA’s end, I myself sent query letter again at the email ID [protected]@apollohospitals.com. In response they said, they can not reply to our query. They want hard cash. They were so rude & did not want to reply against our query.

Sir, what is the use of opening cashless dept, if your people are so rude in behaviour & they are not interested in providing cashless. They want only cash. Imagine our customer went to your hospital all the way from Assam & due to your cashless dept staff’s sick behaviour, finally he had to pay cash. Is this the kind of training you give them ??? Is this your intension of service ??

We criticize such unethical behaviour & we demand a written statement against our query.

Tapash Bharadwaj

Branch Manager

House No 42, 1st Floor, Bishnujyoti Path, Hatigaon,
Behind Little Flower School, PO Hatigaon, Pin 781038, Guwahati, Assam.
Email – [protected]@vipulmedcorp.com, Website – www.vipulmedcorp.com, Phone – +[protected]

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