I am raising this complaint behalf my mother. My mother use to buy regular medicine in Apollo Pharmacy in Navalpur, Ranipet on monthly basis. We are getting some times home delivery. Mostly we are not getting home delivery and all requested medicine in the same even informed in advance. Also when she go there they(few) are not responding polite and immediate answer. For a Senior citizens regular customer this kind of behaviour is not entertaining. Also last Saturday 29May21 she went to buy some medicine on confirmation of availability over phone, but she initially told not in stock then other employee offered to search and he is speaking by removing mask . He was looking sick on that day and my mother is Sick now.
I also experienced similar response as delay in giving medicine at this branch .
Hope you will necessary measures to improve so others are not impacted.