Two front tyres of new DUSTER purchased 3 months back got bulged on sides after a trip to GOKARNA from Bangalore.Tge vehicle is used for family trips only.We have approached the dealer from whom the vehicle was purchased who then approached your facility.Your bangalore establishment refuses to accept liability of damage.The vehicle has not been used for speed testing racing or in rough terrain but only for traveling.Letter recd from you is enclosed.No company admits that there is a deficiency in the product. Inadvertantly some quality deficiency creeps in some batches in every company.Please look into and revert.
+91 12 4272 1000
VI Floor, Cherupushpam Building Shanmugham Road, Kochi, Kerala, India – 682031
Was this information helpful?