Archies Online — One day delivery gift never received and Customer care are undisciplined

Archies Online Phone
+91 11 4141 2424
Archies Online Website
Archies Online Address
C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India – 110028

My Order number is AL[protected], which I order on 7th March 2021, It didn’t received the destination on time.
When I called next day, the customer care person said that they will delivered on same day before 8:00 PM.
However, it didn’t even received next to next day.
When I called customer care center, he started with an abusive language.

This is rediculous and disturbing Customer Care center.
I need my refund and possibly a solution to rediculous Customer Center

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