Aakash Institute Customer Care

Aakash Institute — For not giving refund of money I have paid against a course

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

I have applied for a refund of money which i have paid against a course at aakash institute fraser road, patna(bihar) due to the continuous extension of commencement of my alloted batch.The application for withrawal of admission from the batch was given within a week finalky when the batch was started even in online mode instead of offline.I have submitted all the required documents and the staffs there have told me that refund will be credited to my bank account within 15 days.When refund was not given i have called there and they are just extending the date when my refund will complete even though i have got a message of my successfull withdrawal from the batch.I have also contacted the centre manager at aakash institute, fraser road, patna, bihar regarding the same and was told that my work will be done. I was helpless so came here to share my grieve as amount like 30, 000 rupees is big for poor students like me. Please help and guide.

For not giving refund of money I have paid against a course
For not giving refund of money I have paid against a course
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Aakash Institute — Due to Covid pandemic I have to cancel admission for NEET from Aakash institute Nerul branch

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

Hi,

I am uncle of Seeransh Verma which is mentioned in previous mail.

I have taken admission for NEET from Aakash Nerul branch.

But Due to COVID pandemic exam is cancelled that’s why he will take Drop one year for giving 10th exam offline.

So it’s not possible to continue NEET preparation for this year.

That’s why I want to cancel my admission and also his family facing some financial problem.

Please kindly request to you for cancel the admission and refund amount 11, 999 in my account.

It’s genuine problem please try to understand this.

I am waiting for your reply.

Please find attached screenshot for payment to you.

I want my money back because amount useful for his family.

Thanks,
Nitin

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Aakash Institute — Reg.defaulter arranging NCERT clkasses at our school,ukkunagaram,VIZAG STEEL town ship,Vizag-32

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

Dear Sir
Sub. Non-commencement of 10th class NCERT classes at our Delhi Public School premises, VIZAG STEEL Town ship, Ukkunagaram, Visakhapatnam, Andhra Pradesh, Reg…
Ref. As per Promise given by Aakash educational services, GAJUWAKA in connection to conduct NCERT classes for 10th students at our DP School premises, Fee paid towards NCERT Classes was Rs.43080/-
As per commitment given by Aakash, Gajuwaka corporate branch, SBT Kadar Basha Tower, above Vaibhav Jeweler’s, Visakhapatnam, and Andhra Pradesh-530026. To conduct NCERT classes for 10th students at our school after routine school classes.
But due to COVID-19 pandemic, our DPS School remained closed till Nov, 2nd 2020, but school was opened & classes commenced from Nov, 2020.But Aakash institution failed to conduct NCERT classes at our school premises.
Hence I requested Aakash representative to conduct NCERT classes at earliest at our school as promised. But your representative refused to arrange classes at DP School & said to send pupils to Aakash institute, Gajuwaka for attending doubt sessions with students on their own transport.
As covid-19 pandemic has ended and classes commenced at school from Nov, 20, it is your responsibility to arrange NCERT classes at our school premises. If you fail to do so, the amount paid towards NCERT classes Rs.43080/-has to be refunded at earliest possible.
Warm regards
M.Ratnanjaneyulu
F/O.MACHAVARAPU AYYAPA SAI SRIHARSHA
PSID.[protected]
Roll no.[protected]
Q.NO.334-C, SECTOR-6, UKKUNAGARAM, VSP-32.
Mob.[protected], [protected], Mail ID.[protected]@gmail.com.

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Aakash Institute — My classes are disconnected

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

I am Jagannath Raul psid [protected] I have paid all fees of class 11 and they block my account of ms team my whole money get wested did you know the value of money earn by our parents either refund my money or restart my class I’m stay in goa the goa Panjim branch is not responding how they block my account my study is left between pls refund my money 65000

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[Resolved]  Aakash Institute — Non-commencement of NCERT classes at our DPS SCHOOL,UKKUNAGARAM,VISAKHAPATNAM

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

Dear Sir,

Reply received against ID: 2829235, 8th March from Aakash educational institute, as per their policy refund is only on security deposit, i.e Rs.2000/- is refundable after course completion. Aakash institute, Gajuwaka, Visakhapatnam was not responded after directives of AP govt. given clearance to re-open educational Institutions at this area from 2nd November, 2020. But Aakash neglected their commitments given to customers regarding commencement of NCERT classes for 10th class students at our DPS School premises after COVID-19 pandemic ended at Visakhapatnam, A.P. As per govt. directive many of educational institutions re-opened and started regular classes for 9th & 10th classes from 2nd November, 2020 including our DPS school campus. Aakash with-drawn their own promises given to customers after Collection of entire Fee Rs.43080/-towards NCERT Classes for 10th year students. This escapism shown to our customer community is not acceptable.

I have been analyzed after receipt of Aakash reply. Aakash institute has been compromised towards their commercial obligations and tilted towards not adhere to their own commitments / promises and found a way to escape by showing un-accountable reason showing COVID-19 Pandemic. Aakash reply shows that it is against natural justice. I am the 1st person believed and paid entire fee Rs.43080/- towards NCERT classes. I have requested Aakash, Gajuwaka, Visakhapatnam, AP, for commencement of NCERT classes from 2nd November 2020, where Govt. of A.P given clearance for re-open of educational institutions from 2nd November, 2020. I have requested many times to Aakash representative regarding commencement of NCERT Classes at our School from 2nd Nov’20 after Covid-19 pandemic is over. But Aakash institute denied my request to start classes from 2nd November. It shows their Negligence, in-efficiency, un-accountability and escapism towards customers.

1. Receipt Number : 088RCC/A1905387, Date : 26/12/2019 Rs :-9, 440
2. ERP Ref. No. 12546377, Rs :- 3, 212
3. ERP Ref. No. 12546376, Rs :-14, 160
4. ERP Ref. No. 12546378, Rs :-14, 268
5. Student ID : [protected] Academic Branch : VZ088 (Vizag-Gajuwaka Branch) 31640.00
6. GRAND TOTAL IS :- 43, 080/-

Once again you are requested NCERT Classes can be started at our school campus at earliest, or refund of the entire fee amount Rs.43080/- shall be processed at earliest Pl.
If you did not respond to my request, there is no option left for me except Legal opinion/Proceedings shall be processed further.

Warm regards
M.Ratnanjaneyulu
F/O.MACHAVARAPU AYYAPA SAI SRIHARSHA
PSID.[protected] & Roll no.[protected]
Q.NO.334-C, SECTOR-6, UKKUNAGARAM, VSP-32.
Mob.[protected], [protected], Mail ID.[protected]@gmail.com.

Non-commencement of NCERT classes at our DPS SCHOOL,UKKUNAGARAM,VISAKHAPATNAM
Non-commencement of NCERT classes at our DPS SCHOOL,UKKUNAGARAM,VISAKHAPATNAM
Non-commencement of NCERT classes at our DPS SCHOOL,UKKUNAGARAM,VISAKHAPATNAM
Non-commencement of NCERT classes at our DPS SCHOOL,UKKUNAGARAM,VISAKHAPATNAM
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Aakash Institute — Non updation of fee receipt

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

Sir/ Madam
My son Hrishikesh Mishra enrolled with PSID [protected] at Kapoorthla Lucknow branch. In the month of Nov 2020 Madam Risha has blocked my son from attending the classes without any prior information or notice. On contacting her she told that I have not submitted second installment of which was due in the month of Oct 2020. I immediately provided UTR no. of NEFT done by me with screenshot on her WhatsApp and after rechecking she confirmed me back in positive as the second installment was paid on 08 Oct 2020.
But she never bothered to rectify the same at her branch’s system. Repercussion of which resulted in one more phone call on 08 Mar 2021 this time made by Madam Anuradha of the same branch, she directly talked to my son and rudely threatened him for blocking his classes next day as one installment of Oct 2020 is due.
My son again fearing the blockage of classes paid the fees by mobile banking.
Next day when I gave the same proof and details to Anuradha Maddam which I had given to Risha Madam she said that it was not her fault because earlier I talked to someone else and not her.
On 15 Mar 2021 I provided all details like canceled cheque of bank account,
copy of Aadhar card and a written application which were asked by Anuradha Madam. When I enquired about my refund status on 23 Mar 2021 only then they asked me to submit bank statement from Oct 2020 to Mar 2021.
While talking both of them never accepted fault on their end and Madam Risha even told that if I won’t give account statement she will not refund the money. Their behavior was totally unprofessional, rude, non- cooperative and egoistic.
Hence you are requested to look into the matter and resolve it sooner possible.

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Aakash Institute — In regard of not getting roll no.

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

I’ve registered for scholarship exam on 16th of April and paid the fee successfully but I’ve been trying to make calls to customer care as well as various websites to get my roll no., but no one is solving my problem.

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Aakash Institute — Gratuity and Provident Fund for Ex-Branch manager

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

I hope everyone is safe in the midst of this pandemic!
I would like to begin the email by sharing how disheartened I am with the management of Aakash Institute Sector 14, Gurugram. I was an employee working faithfully for 11 years with you as a Branch Manager. I have stood with the company through thick and thin and worked as if this was my company and my family but unfortunately things have been very challenging for me post my resignation.
For the sake of clarity, I am stating the facts as under-
Starting from the lockdown when we were asked to take half the salary even for the month of March and the lockdown was implemented on 22nd March. April and May were tough as I was being mentally harassed. The month of June, the entire admin staff received 75% of their salary but I received 50% and was never told the reason for this partiality. Nevertheless, I did not complain however, continued insult and humiliation that I am not good enough to manage the institution (when I have literally worked here for 11 years), not being provided any logistics to work from home, I did not complain and was being pushed to a corner, harassed mentally until I decided to quit and I was let go easily the very same day (15th June 2020).
Post my resignation, I was asked to wait for 3 months for my Full and Final (FnF). I patiently waited counting on my Full and Final settlement. I had to send 9 reminders to get a reply from the management regarding the relieving letter, settlement of Provident Fund and Gratuity.
After chasing the management for almost 3 weeks I got an email stating I am getting a warning letter, as I am using student data that belongs to Aakash Institute Sector 14 Gurgaon. I was asked to apologize and give this in writing that I will not use the data anymore.
I was and still am shocked by the allegation that the management of Aakash Institute Sector 14 Gurgaon laid on me. I clearly denied the allegations in the email.
Post the denial I got a call from the HR (Parul Jain) Aakash Institute Sector 14 Gurgaon, stating an FIR will be logged against me.
It’s been more than 5 months since I resigned and I have not gotten any resolution from the Management. I am reaching out to the head office in the hope that I will get a resolution.
You are requested to settle the below at the earliest-

1)My Provident Fund issues
2)Payment of my Gratuity with interest.

The above are my hard earned money. I am above 50 years of age and in this Pandemic I am supporting my family with every bit of strength I have. I am being pushed around by the very company I have given my 11 years to, it breaks my heart to even write this email for the management that I was once part of.
I would request the higher authorities to kindly intervene and help get the Provident Fund and Gratuity along with the Full and Final settlement.

Aakash Institute — I’m complaining about refund

Aakash Institute Phone
+91 11 4762 3456
+91 11 3945 4545
Aakash Institute Website
www.aakash.ac.in
Aakash Institute Address
Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India – 110075

My daughter sowmithra has joined akash digitel in october month but she not even attended a calls we paid rs.25, 000 as initial amount. Within a day we she changed the mind so we asked for refund they told 15 to 20 days it will be refund but it has been 3 month. We tried very much to reach them they not even responding to us please try to help us. We called there customer care, we mailed them but no response.