abof.com / Aditya Birla Online Fashion Customer Care

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I dint not get a product as for the promise date from Abof.As they promised me for a call back from customer care that I get a call from manager which I did not get till now. Today without calling me one guy came to my home to delivered the product. I ask him to wait for 15 min so I can come and collect that. He was not ready to wait for 2min also.. I am very upset with this service. I will not leave like that. I want to highlight this issue to the higher level..
My order number- AB4686365
Email [protected]@gmail.com
Mobile number – [protected]

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

Hi am monthly emi to aditya birla sun life equity and i am closed sip also payment received but this month emi deducted why?

Hello my sip not cancelled till now. But my amount credited, not included rs 5000/ – (Last month 15 april deducted amount not added) why???

You are fooling me. This your totally unacceptable. Your service very worst. I collect all documents and i will go to court or consumer court..

My folio no : [protected]
Reg,
Mohan
[protected]

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I placed an order for around rs. 4300 on 26/08/2019. It got delivered on 2/09/2019. Both of the articles looked very old and worn out. One of them even had stains. They were not worth even 200-300rs and were sold for around 1650 and 2650. I tried placing a return request but wasn’t able to due to some glitch in their website. After a number of emails a return request was finally placed. I got a message on 3/09/2019 that they would be picked up that day. But late in the evening i got a message that the request had been cancelled. The same thing happened on 6/09/2019. I tried complaining about them on twitter, through emails, phone calls but to no avail. They have done the same thing to a number of customers. I was shocked to see the number of complaints about them on twitter. They are not refunding people, delivering worn out articles, not letting people return them, etc. Please take the necessary action as soon as possible.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I have ordered for few products including a t – shirts through abof app www.abof.com with order no. Ab5320889.

I have been waiting for my shipment for so long now. Every day i talk to the customer service desk they give me some stupid answer. I have already paid for that shipment, i think that’s the biggest mistake i did.

One of the third class service in terms of delivery. I had booked the product on 16th nov and have not received yet. This customer support did not help me with this too. I got a message on 22nd nov that product got delivered but was not. Seriously pissed with this kind of a service that too with a regular customer.

I tried contacting them through chat/call more than 10 times and in email 2 times. I have also called them once.

In all the above interactions i received only a reply saying that the issue has been escalated and will be resolved in 24 to 48 hours. But never the refund is made. Now customer care number and app is not working, even i mailed also. I paid 2600 rs. I want my money back.

Kindly help.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I dint not get a product as for the promise date from Abof.As they promised me for a call back from customer care that I get a call from manager which I did not get till now. Today without calling me one guy came to my home to delivered the product. I ask him to wait for 15 min so I can come and collect that. He was not ready to wait for 2min also.. I am very upset with this service. I will not leave like that. I want to highlight this issue to the higher level..
My order number- AB4686365
Email [protected]@gmail.com
Mobile number – [protected]

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I have ordered for few products including a t – shirts through abof app www.abof.com with order no. Ab5320889.

I have been waiting for my shipment for so long now. Every day i talk to the customer service desk they give me some stupid answer. I have already paid for that shipment, i think that’s the biggest mistake i did.

One of the third class service in terms of delivery. I had booked the product on 16th nov and have not received yet. This customer support did not help me with this too. I got a message on 22nd nov that product got delivered but was not. Seriously pissed with this kind of a service that too with a regular customer.

I tried contacting them through chat/call more than 10 times and in email 2 times. I have also called them once.

In all the above interactions i received only a reply saying that the issue has been escalated and will be resolved in 24 to 48 hours. But never the refund is made. Now customer care number and app is not working, even i mailed also. I paid 2600 rs. I want my money back.

Kindly help.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I placed an order for around rs. 4300 on 26/08/2019. It got delivered on 2/09/2019. Both of the articles looked very old and worn out. One of them even had stains. They were not worth even 200-300rs and were sold for around 1650 and 2650. I tried placing a return request but wasn’t able to due to some glitch in their website. After a number of emails a return request was finally placed. I got a message on 3/09/2019 that they would be picked up that day. But late in the evening i got a message that the request had been cancelled. The same thing happened on 6/09/2019. I tried complaining about them on twitter, through emails, phone calls but to no avail. They have done the same thing to a number of customers. I was shocked to see the number of complaints about them on twitter. They are not refunding people, delivering worn out articles, not letting people return them, etc. Please take the necessary action as soon as possible.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

Hi am monthly emi to aditya birla sun life equity and i am closed sip also payment received but this month emi deducted why?

Hello my sip not cancelled till now. But my amount credited, not included rs 5000/ – (Last month 15 april deducted amount not added) why???

You are fooling me. This your totally unacceptable. Your service very worst. I collect all documents and i will go to court or consumer court..

My folio no : [protected]
Reg,
Mohan
[protected]

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I had placed an order on abof.com on 21st December of 'Pepe Jeans Jacket' for Rs.3499. I got the product and paid cash on delivery. The website claims for 30 days return of all products. The jacket was not fit for thats why I wanted returned. I contacted them 7-8 times on their customer care number but they always said product will be picked up in 4-5 days. But it has not been picked up since last 20 days. They are falsely claiming 30 days return on their website. I contacted via email also but they closed my complaint without any resolution. I want to return the product and want my money back.

+91 80 6688 6688

www.abof.com

Aditya Birla Centre, S.K.Ahire Marg, Worli, Mumbai, Maharashtra, India – 400030

I placed AB580187 order on 15th Jan on abof.com which had multiple items. Recieved the order on 21st Jan. Returned an item(abof Men Blue Casual Jeans) on 22nd Jan due to size issues.The courier guy from Ecom-Ex picked it up on 22nd Jan. Since that day till 8th feb(today), I've been waiting for my refund. I've talked to customer support more than 5 times, but all they say is about giving my case to supervisor.They claim that due to their technical problem, my refund order shows cancelled and that is why they can't track my Return item. To return an item on this website, we need to call the customer support & initiate the refund, and I asked to initiate return for my Jeans. It is their human or technical fault that the return item shows cancelled. And I haven't recieved any money because of their fault, and they show no interest in solving it also, which is proved by the fact that I've called them more than 5 times.