Adani Electricity Customer Care

+91 79 2656 5555 [Global Headquarters]

www.adanielectricity.com

India

Dear Sir Madam.

With the reference to the subject. My Self Kedar Narvekar. & My Account no is[protected] . I have received the Adani Bill as below
Bill March 2020 :- Rs. 2040 (Meter Units-259),
Bill April 2020 :- Rs. 1890 (Meter Units :- 259)
Bill May 2020 ;- Rs 3878.93 (Meter Units :- 470)
Bill June 2020 :- Rs. 4143.41 (Meter Units :- 497)

Since March 2020 to June 2020, my meter reading is increasing day by day and while having complaint to M/s Adani Electricity, saying that we are suing such consumption. There are several following up but we are not receiving any feedback from Adani.

Also please note that last 4 years we have never cross the meter units by 380. Also please note that, the member staying at home which are working for essential services and traveling regular to office or not seating at home in lockdown. It is very impossible to use the 497 meter units in single month from my side.

Also many times i have complaint to Adani, but Adani customer care is not helping out at all and arguing that the consumption is done by user.

The most wrong things is that the Adani is not generating any ticket number on my complaint and not giving me solution for this.

Request you to please look in to this and give solution ASAP.

Regards, Kedar Narvekar
[protected]

+91 79 2656 5555 [Global Headquarters]

www.adanielectricity.com

India

Dear sir/madam,

I am a resident of mumbai. I live in a 1 room kitchen. I have received a bill of rs. 14800/- (Amendment date from 10 march 2020 to 08 june 2020) and during lockdown i had paid 2500/- or more for each month (March, april, may). So a total of rs 22, 300 (March, april, may and june). Kindly explain to me how a 1 room kitchen can get a bill of rs. 5575 on average per month. I am shocked as every month i get a bill of rs. 3000-3.500 which is still believable. And the usage has been same till date. Kindly do the needful and oblige to take some action on this matter as soon as possible.

Regard,
Resident of mumbai

+91 79 2656 5555 [Global Headquarters]

www.adanielectricity.com

India

On 22 April i have made the below complaint to Adani Electricity but nothing has been done about it till date and on the contrary Mr.Michael and his wife Manjula pereira has made a police complaint on me at Gorai police station about the cable wire.

Dear Sir,

I have exchanged several emails with the adani customer care team on my load fluctuation problems and so as as a temporary relief i was provided a 25 mm cable from the mini pillar near OM wadi.

However on 21st April 2020 during the lockdown period Mr.Michael Anthony Pereira and his wife Ms Manjula Pereira who taking advantage of the lock down had cut off all their trees and and burnt the roots down. They lit a fire just where the reliance cable was laid safely your staff along the border of the road, when i saw this i went and stood there expressing the danger as the cable could catch fire as it was a huge fire and so he asked his staff to put out the fire.
Mr.Michael Pereira removed the cable and put it outside on the common road and the same is unsafe for all o[censored]s now and a threat and danger to many lives.

Request you to kindly take the necessary safety measures required to safeguard the cable and also necessary STRICT action against Mr Michael pereira and Ms.Manjula pereira for doing illegal and neglant action during the lock down period thus causing threat and mental stress endangering many lives.

Account numbers that will be affected are :
1.[protected] Commercial -Singel phase
2.[protected] commercial – Three phase
3.[protected] Residentail single phase

Awaiting your kind reply and necessary action

savina Pereira
[protected]

+91 79 2656 5555 [Global Headquarters]

www.adanielectricity.com

India

Sir/Madam, I am a 76 yrs old widow and live alone. My Adani Electricity Account No is[protected]. I reside at Powai, Mumbai. Since I do not keep good health, I have been making advance payment by cheque and the amount is adjusted in my monthly bills so far. This time too as usual, I had made my advance payment in February 2020 by SBI Cheque No 770713 dated 29 Feb 2020 for a sum of Rs 10, 000 which has been debited from my account, however, despite the money being debited from my account, a bill of Rs 4, 820 was given to me in Jun 2020, which I nevertheless paid on 15 Jul 20. I was under the impression that the advance money would get adjusted after the lifting of the lockdown. However, no adjustment of the advance payment of this Rs 10, 000 has not been done so far since i continue to get monthly bills causing me great inconvenience. May I request you to kindly resolve this issue. Regards. Mrs Shanti G Rai