Adani Gas Customer Care

Adani Gas — Gas Connection issue

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

In My locality(Maninagar) in 1 month 5 times gas connection cut down due to problem in main line We called to customer service 7-8 times and we facing only one answer we dont know this is very disappointing that this company cant resolve its leakage issue in 1 month and the customer service staff is advice that make food earlier or dont cook food this is not the right way to take to any customer who is already facing issue with your pipeline connection. the man who is talking to us is sahil and advice us that cook earlier
We paid to you because we can get 24*7 gas connection and good service but both thing is disappointing to consumer we feel like we paying bills regular to face this problem
We Suggest you to inform via message that in your area gas connection would not be able for some time so can get some idea and what to do.

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Adani Gas — Customer id [protected]

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

We have recently shifted to Ahmedabad and our gas stove is not working with the piping gas. Request you to please send ur representative to our address at
D 902, Abhilash, Tragad Road, Behind Nirma University, Ahmedabad 382407

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Adani Gas — Domestic PNG connection no. [protected]

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Dear Adani Customer Care Team,

Despite my numerous request to resolve my billing discripency with customer ID [protected], the issue has not been resolved and I am being charged with undue over charging without any valid reason. Also surprise to note that yesterday on 30.01.2021 I have got one more text sms from Adani saying that I need to make payment of Rs. 4420/- which again differ from all previous bill values generated by Adani. Although I had already made payment to Adani as referred in my trailing mails but still I am getting over charged and undue bills and getting harrsesement due to same since last one month time. This time bill tex sms attached below.

To short this out, I still insist to short out this account discripency, I had requested or accountstatement for this customer ID which I did not received till date.

Till such time I not get this account discripency resolved, I am not able to make re-payment against falls bills generated.

Also, your team had made un-authorised access in my house without my permission and disconnect the gas connection and after a week time again connected the same but this time with due permission. But during initial un-authorised gas dis-connection, I have lost my child bycycle for which I had already informed to you in my very first mail of this customer ID reference.

I once again repeating that I am ready to make every genuine and valid payment to Adani but after getting my account statement for this customer ID.

If you are not able to resolve this issue, i would love to escalate this complaint to your escalation team and request to share me the necessary mail address.

Hope to get this resolved ASAP without further delay.

Rgds/Adv. Satish Kumar

Domestic PNG connection no. 1000561415
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Adani Gas — Regarding refund

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

My customer if is [protected]
Name Balaben Jayant Bhatt. I resided in D-1 Gunjan Apartment. Our apartment is going for redevelopment.so we are entitled for refund. We have requested and launched a complaint on phone that your team has not been inquiring the site. The meters and pipes are not taken in custody by them and they give absurd reasons for their incomplete work. Our D block and C block are not given refund money in account. Please do the needful.

Regarding refund
Regarding refund
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Adani Gas — Network Error detected.

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Dear sir/medam

we have face a problems while doing gas payment online threw net banking.We allready paid the amount on 5th april for the bil but payment was refund on 8th april for some technical issues.I will pay again but some technical issues so i can’t do that. So please do the needfull.

The billing information are as folows :-

customer id :- [protected]
invo. Number :- r[protected]

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Adani Gas — I’m complaining about my bill charges and both bill which is given by you.

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Hello
Good evening,
I was applying two connection in my home and also fullfill the payment of two connections.
But at the time of installation I was rejected the another connection and only take a one connection service from you.
At the time of installation your working maneger said that my one connection charges will be adjusted in next bill and I received bill for the same.
But today I received one second bill from your company in which they said my first bill charges is due.
So you give me a notice to cut the connection.

Be needful.
Customer ID.: [protected]

Adani Gas — New connection pending since August 2020

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

I had applied for a connection in the month of July 2020 and cheque cleared in 1st week of August 2020. I have been following up from customer care and have raised complaint no. C[protected] on phone and vide email but no response received till date.

Customer service is not able to support at all and own employees are blaming the company for not able to deliver the connections but no one know how and when the connection shall be provided.

Adani Gas — Gas Pipeline Bill consumption Showing Wrong

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

My Gas Bill of Aug, 2020 Rs.276, Gas Consumption Showing 0.303 MMBTU, & Bill Retail Inv: R[protected], Invoice Pd.
6/10/20 to 10/12.20; Gas Consumption is 0.362 MMBTU, Bill Amt: Rs 292/-
I bring to yr kind Notice That My Flat C/1401, Sun South Park, South Bopal, Ahmedabad-380058 is already vacate since 24/6/20, I surprised to recd. Consumption in my closed Flat Showing Captioned Amt. Rs. 276/- & Rs.292/-
Since, I’m Senior Citizen and Being Ladies, kindly Refund me Captioned Amt Immediately to my Gas Account. My Customer I D: [protected]; State Code: 24 ( Gujarat ). Yr
cooperation is Appreciated.
Regards,
Beena Vadher

Adani Gas — faulty gas meter.

Adani Gas Phone
+91 79 2762 3264
+91 79 2754 1988
Adani Gas Website
www.adanigas.com
Adani Gas Address
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India – 380013

Our Customer ID [protected].

Our meter has been changed and now we are recieving 2.5 times higher bill han our usage as per history records.

We think that meter is faulty. Kindly change or repair it.

Our usage never goes more than 0.3mmtbu however after changing the meter it went to 0.751mmbtu which is too high. We even do not have any gas gyser. We only used it for cooking.