Advaith Motors Customer Care

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Regretfully, I must pen my experiences with your Vasanthnagar sales staff.

Firstly, I wanted to purchase a Santro Sports AMT car for my wife who had fractured her wrist and wanted to exchange her manual shift car for an automatic.
We contacted your Vasanthnagar sales staff and the events folded as follows :

1. We were offered a test drive at your Residency Road sales depot. To our amazement we were not allowed to take the test vehicle out of the yard and had to be satisfied with driving in the pothole ridden yard for 10 minutes at a mind boggling speed of 10 kmph !.This happened last sunday 25th July.

2. Despite this we opted to buy the car unseen, and were told that there was an offer for the month, expiring on 30th and we should pay the purchase amount immediately. We complied.

3. To cut the long story short, we were promised the delivery today, having completed all formalities. In fact, until yesterday evening we were informed that the car would be ready by 1030 am today.

4. Accordingly, we had made all arrangements for performing puja and other rituals before 12 noon, being an auspicious day and time.

5. Half an hour ago we received a phone call from your sales staff that the registration formalities were not completed and the car would be available tomorrow or day after.

6. I find this lackadaisical attitude totally unacceptable, and must protest at the manner the whole affair from test driving to absence of vehicle delivery lacks any professionalism and highlights the laid back attitude of Indian companies.

I regret the incident that has left a bad taste of my association with Advaith, which dates back 20 years. I bought two Accent cars from your showroom in the[protected] era.

I am not sharing the name of your sales agent as this may have adverse repercussions on the person. The purpose of this mail is to highlight deficiencies in your services which need looking into.

Regards,
Iqbal Kumar
[protected]

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I brought car from Adhvaith Hyundai Avalahalli branch. My friends told me that they give false promises at the time of purchase and they won’t be professional, now I am experiencing the same my bad luck was buying car from Adhvaith Hyundai Avalahalli branch.

Please don’t trust them.

I was told that they will give car cover and it’s 18th month now stil they did not give me car cover, everytime they say no stock available then why do they have stores in the showroom.

Regards
Fooled customer

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hi I have booked nios i10 April 16 2021, and because of the Lockdown, i was unable to get my car delivered to me ..

But in the website it shows, nios i10 has been delivered to me and i am getting the service calls as well

Is this is right behaviour, as i have lost 2 months with them after booking..

Thanks
Gururaj

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hi,

Recently i got my car service from advaith hyndai, bennergatta service center.

They have not done proper service and the hand break were so tight that i cant pull the hand break and can not park the vehicle also now have a sound from engine..

They get paid for all service which they bill..

How about my hassles now running behind this service center and water my time and money again.

Thanks..

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Purchased a car in advaith hyundai and did a payment on november.

We provided more than a month of time to get everydone before delivery (Actually delivery time is less than a week).

The car was delivered yesterday[protected] was defective one and was old car which was kept in the stock yard for months.

Car was not cleaned properly and had lot damages including scratches on engine.

Below is the details :

Advaith hyundai

Address: #41 outer ring road, opp intel office, devarabeesanahalli, varthur hobli, bengal, bengaluru, karnataka 560037

Irresponsible and careless executive who is least bothered about customer and customer satisfaction

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

While buying our i20 elite sports the loan was processed by advaith hundai dealers where they said that the amount was 810000. So from bank they got 805000 and rest 5000 was the processing fee taken by the bank. Whereas when i got my loan welcome kit the amount mentioned in document was 816000 which was hidden to us. Now i have question on my 11000 amount and have no clue where that amount went.

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I have booked grand i10 for rs 5000 when sales guy is begging and its completely refundable. After cancellation they refund rs 2000 only.

Then i requested for refund. Sales guys are not responding and asking to visit private place (Out of showroom), may be to beat me.

I keep on trying to call them, but they are telling sweet words. But not talking the context and keep on taking request.
* they are thinking, people will call multiple times, finally they disappointed and left the things like that.
* they think, we have mp and mla support, no one can’t do anything.
* but they are showing their bad attitude and trying to blackmailing the users.
* please help me

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hi

I have booked hyundai venue dct deep blue sx+ variant which is a completely automatic car on 24th june 2019 with the booking reference number 190428 at advaith motors (P) ltd bilekahalli with the sale consultant shantha kumar. K. N (+91 – [protected]).

It had been ensured that it will be delivered by august 10, 2019, but its been almost 3 months now and we have not received our delivery. We have called the sales consultant shantha kumar multiple times to get an update on the same but he is neither responding to our calls or messages and if ever he does he is giving excuses that he is not in the showroom, left his phone at home so was not able to respond, was on leave for 10 days and it goes on and on. To overcome this obstacle we directly went to advaith bilekahalli showroom on 14th september. The issue was escalated to syed mubarak who introduced himself as the sales manager (+91 – [protected]). Mr syed confirmed that he will be taking charge of our case and provide us with an update by 17th of september, 2019. We called him on 17th to get an update on which he said “we cannot help you with this. Kindly go ahead with the cancellation”. This is the height o[censored]nprofessionalism shown by advaith executives.
Attaching the documents of booking.
Requesting you to acknowledge the situation and let us know at the earliest that advaith can deliver the car or not.

Regards
Koyal

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

I met with an accident near bellandur and being the nearest service center – advaith hyundai – #41 outer ring road, opp intel office, devarabeesanahalli, varthur hobli, bengal, bengaluru, karnataka 560037 my insurance people took (Towed) it over there.

After inspection, i was promised to get the delivery within 20-25 days but they kept pushing and took more than a month, to fix my car’s dents and body repair. But, somehow i was ok since car was ready. Now! The real trouble is after a week, my car started making a weird sounds from the ignition. However during my accident it was from back side so nothing was damaged in front nor in the engine.

I called my service adviser but he wasn’t at work so i had to connect to to different supervisor, now that hyundai had received the claim fund from insurance, they are least bothered to answer or attend me after a week.in a hot sunny day i kept waiting in the parking lot and one after another service boys kept coming and kept on testing my car’s ignition. I somehow felt like kids playing with a new toys.

After sometime they said sir, your battery is gone, now you need to fix a new one. I was surprised because my car is hardly 2 years and 5 months old and how come the battery is screwed, now i was directed to the next level manager (So called service manager) who was busier than our prime minister, i had to wait for him to come and see the battery for almost an hour. The moment i lost my patience i went in to call him inside and show the battery, and surprisingly, i couldn’t find him at all. After struggling for more than two hours, and since my car was in the outside parking area, this time the parking supervisors started creeping about the parking space. They kept moving my car from one place to another. Wherever i parked my car some body or the other will come and ask me to remove. C’mon that’s my car and bought it from my hard earned money, it’s not rotten meat or a dowry gift so that everybody is ignoring for a space.

With no other option i had to leave the service center of advaith hyundai and return home.

Clap clap clap! Hyundai service you are at the peak of doom. If you continue similar service, sooner or later people will start spitting on you guys and today with a promise that i’ll never own any hyundai car ever in my life, i am writing to the utmost senior level of hyundai motors india that continue business if you care for your customer else quit!

+91 80 2297 6101

+91 80 2563 9053

+91 80 2297 6105

www.advaithhyundai.com

Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India – 560025

Hello sir,

I had visited advaith hyundai service center for puncture removal of my car grand i10 cherry red.

Details as below

Puncture was removed from driver side wheel, and when i took the vehicle outside the service again the puncture repeated on back tyre, i think there are some needles inside the service performing area. Please check on this as i have to take burden of visiting again to service center and repeat the process again.
Car no ka02 ml 6812

Thanks.
Amit
[protected]