I tried to place an order. But it not confirmed. I payed via gpay and my money is deducted from my bank account but order not confirmed. It is still left in the bag. What Can I do. Why are you showing such fraud activities.!!?
I placed an order with the app (a backpack) and received a wrong product (a hand carry bag) on 3rd June. Since then i have been just asking for updates about the refund and pickup for the wrong product with no valid response. A huge amount of 12700 is stuck with them and they are cancelling my return without any valid reason. I have uploaded the pictures of the wrong product and the customer care executives can see that a different product has been delivered to me but there is no solution. I just receive an auto generated replies to be contacted within 2 days and it never happens. The most unprofessional team that i have ever come across.
I have ordered a kurti in ajio on 20 jun 2021. I received the order on 23 jun 2021 due to quality issue of the product I have sent a return request but they are not picking the product and I got a message like this
“We regret to inform that your order Women Straight.. from AJIO has failed quality check. For concerns: https://tracker.shadowfax.in/#/track/173268F63F7F0E4E568D7301AAA04938/Rev/ – Shadowfax“
Pls take the product and refund money
Order Id : FL[protected]
I have ordered 2 products from your website and haven’t received the product yet. It was ought to be delivered by 18th june but I haven’t received it yet. It was already paid and I need that order with immediate effect. I was not expecting this kind of service from AJIO. I called customer call he told me to wait for 23rd of June. I wait but the problem was not resolved after that customer care doesn’t pick my call I tried several times but he doesn’t recive. It’s been more than 1 week.
Hence, I request you to kindly look into the matter and get it solved quickly or return my money back. The details are mentioned below.
FL[protected] /[protected]
Hello
i didn’t get my refund
Customer care team is saying that l you returned (return id — RT[protected]
a non ajio product
return pickup is done on 14 june since now i did not got my refund .
This reason is updated from delivery guy side and i didn’t get any updates
Till last date of refund processing
Every customer care person is saying different different reasons that no sir you will get your refund nothing happened like that. But still didn’t get my refund
I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 15th June 2021 ( RT[protected] .Still the status is refund initiated from their side. I havn’t got my amount back. I am mailing them continuously and they are making fool of me. What the hell? I havn’t got the money back in my bank account. This is complete harassment and I will have to take legal action now.
Ajio is holding my refund of Rs.1200 from past 15 days. I have contacted there customer service more than 20 times but they are not giving any solution and now they have blocked my number.
Please help me
Order #EX[protected], complain id- COM[protected], COM[protected], COM[protected], COM[protected]
This is absolutely ridiculous.Exchange product is successfully picked up but not received my product back and in app it is showing delivered. So I filed a complaint but still no response they are just increasing the resolution date. Now even customer service is not receiving calls. Seriously Ajio has the worst customer service ever.
Delhivery representative return item pickup then at morning then same representative come to my home & told me your EAN mismatched.
Delhivery return pickup id-[protected]
Ajio return id-#RT38448445.
Your pickup partner Delhivery says me. Dear Customer,
We apologize for the inconvenience. We would like to inform you that as per our database reverse pick against the shipment-[protected] has been cancelled due to the remark “RVP QC Fail | |EAN MISMATCH”.
I ordered two items today n paid money through phonpay. Amnt:1088.40
But not yet received any order confirmation and also I contacted with the phonepqy customer care they told me money is deposited in the merchants bank account . I mailed u already. Plzz respond n resolve my issue