Akai Customer Care

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Hi Team,

I bought Akai 43 inch smart fire TV along with voice commend from amazon in Dec’20, now its remote got damaged, its right navigation key is not working. I complaint about the same to the Amazon but they simply denied to address my request as product is in still warranty. amazon is telling this product belongs to AKAI manufacture, hence any damage and repair would be taken care by AKAI only. when i contacted AKAI customer service via phone they told me that i have purchase this product from amazon, hence amazon would be responsible for its warranty. i am just been a football between AKAI and amazon. not sure now where i need to go to get this fixed. Aaki is a very well-known brand and AKI would address my issue.

Order Date : 27 Dec’20
Order No :[protected]
Item : AKAI 108 cm(43 Inches)

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Dealer name- new endovision electronic
contact no- [protected]
Customer name- roop kaur
Address- 100 j block brs nagar lodhi club ludhiana
Pin code-141012
akai ac – AKSF-123GQA
Date of purchase- 09.02.2021
Contact no- [protected], [protected]
colling problem

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Dear sir, i got 32 “inch (80cm) of led tv purchase and some 4 to 5 months ago, which started coming in line at the center of the display on the sudden, but the sound quality in the led was clear but the display i do not see the clear which reflects a decrease in your service, so i request you to please repair my led tv. Thanks
With regards
Prince agrawal
S/o mr. Rakesh agrawal
Besides agrawal travels,
Chhatrasal chauraha,
Panna road chhatarpur
(M. P.) pin-471001
Mobile no. [protected],
[protected]

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

I have purchased a akai led 32″ in feb month.18th jul he is not working i have complain for akai service centre they send me the exctive he told me your tv card is damge i have request a new one and your problem may be solve 3 to 5 days. But when he is not solving my problem i have aging call to service centre he told me we r waiting for part. And i have flow up sice 19th but they don’t solve my issue.

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Sir,

We purchase an Air Conditioner (AKAI, Model/Year : AKSI-183FQT/2019) through GeM (Government e Market Place). GeM order Date : 18.11.2019, GeM Invoice Date : 19.11.2019. Item Delivery Date : 01.12.2019. After receive the item we call AKAI authorized service provider nearest to me and installed the A/C. Then they switch on the machine it works only 5 minutes and then shows error ‘E0’. And then we a complaint through AKAI online complaint portal from the below given name, address and mobile number.
Name : Mission Director
Address : Mahatma Gandhi NREGA State Mission (Local Self Government Department of Kerala), 5th Floor, Swaraj Bhavan, Nanthancode, Kowdiar.P.O, Pin – 695003.
Mobile Number : [protected],[protected]
After 10 or 11 months a technician came to our office with a new board of AKAI A/C and install this to the machine. But this also can not work. They told us to, they will come later to replace the same. Until they did not come.
Take necessary action to rectify the complaint of this A/C at the earliest. Other wise we take legal action against the company and the dealer.
The photos of the machine SL. Number, Model No., Barcode and other details are attached herewith.

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

I had call akai customer care but they are not executing. Even their dealership here bribing me for further process. I am so much devastated and disappointed. They also not responding. Kindly do needful

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Dear Sir,
I purchased one Akai LED TV from Das Electronics, Boxi Bazar, Midnapur, Dist:-West Medinipur,
Pin:-721101. Vide invoice no:-15077 dated:-17.06.2012, TV was deposited at dealer spot since 31.08.2014, dealer lodged on line complain several times but no response from your service
Centre till date. It’s my heartily request to you please look after this matter sympathy tickly and do the need full. Please see below the details and find attachments.
With best regards,
Manoranjan Monal.
Mobile no-[protected]
e-mail:[protected]@yahoo.com
Akai LED TV,
Model:-LED24D20
Serial no:-GB010110T086568

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

I have taken a fully furshied apartment with 2 AKAI led fitted in AGRA
I haven’t got the remote of any of the LED having same model no. kai/AKLT32-DE30CH.
So please help me in this case .
I have called many times on AKAI customer care toll free number i.e.[protected]
But they were unable solve my quiery or even not tried to help me.
Then I got a msg, that my complaint is registered having which contained a number ‭[protected]‬ .
I called them and requested them to help me but same answered I got that I need to call in toll free number of AKAI .
So please help in this case, what should I am supposed to do in this case .

Both of the parties that is AKAI toll free number and other complaint number are throwing the ball on other court .

AKAI being a such big brand, and these type of things are going around .

Please help, and I hope concerned persons will not allow to break our trust on such a big brand .

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

Dear Sir,
I purchased one Akai LED TV from Das Electronics, Boxi Bazar, Midnapur, Dist:-West Medinipur,
Pin:-721101. Vide invoice no:-15077 dated:-17.06.2012, TV was deposited at dealer spot since 31.08.2014, dealer lodged on line complain several times but no response from your service
Centre till date. It’s my heartily request to you please look after this matter sympathy tickly and do the need full. Please see below the details and find attachments.
With best regards,
Manoranjan Monal.
Mobile no-[protected]
e-mail:[protected]@yahoo.com
Akai LED TV,
Model:-LED24D20
Serial no:-GB010110T086568

+91 12 4430 5000

www.akai.com

Plot No. 97, Sector-44, Gurgaon, Haryana, India – 122002

I have taken a fully furshied apartment with 2 AKAI led fitted in AGRA
I haven’t got the remote of any of the LED having same model no. kai/AKLT32-DE30CH.
So please help me in this case .
I have called many times on AKAI customer care toll free number i.e.[protected]
But they were unable solve my quiery or even not tried to help me.
Then I got a msg, that my complaint is registered having which contained a number ‭[protected]‬ .
I called them and requested them to help me but same answered I got that I need to call in toll free number of AKAI .
So please help in this case, what should I am supposed to do in this case .

Both of the parties that is AKAI toll free number and other complaint number are throwing the ball on other court .

AKAI being a such big brand, and these type of things are going around .

Please help, and I hope concerned persons will not allow to break our trust on such a big brand .