Allied Digital Customer Care

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Respected sir/madam,

Still i didnt understand why abn & tv5 not coming in my act cable network. (Guntakal, andhra pradesh). I hope in andhra pradesh most of the places facing same issue and i have one big doubt now.
What action has been taken fron trai?
Can you please check & take approparate action against canble owners & release the chancels on priority.

Thaxs,
Pradeep t

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Airtel’s website does not allow me to choose/make my own pack. The otp is not received. The process is discontinued midway. I am trying for last so many days. Their customer service executives are not not sending the link. It all appears to a fraud. Trai needs to take some stringent action. Otherwise, what is the use of new guidelines? Service providers damn care about such guidelines and flout these with imputiny. Very sad stae of affairs.

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

My primery a/c [protected] is in custody and as my last communication customer executive (Dated / month of june) she is told me when i active custody a/c then after it working and not it is auto active. Today my secondary a/c is suspended. I’m notable to viewing any channels. Also as my dicussed with mr. Jagmeet singh customer experience he is not reply our last communication.

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Sir my airtel digital tv no [protected]
Sir i have selected my airtel digital tv package 28/01/2019 and my package is 272 per month but company is not started my package and also he add some more chanelle and he loot 472 par month and i called​ for customercare and telling my problem but he not answering my questions and always tell​ automatically doing i am totally harassment by company please action for company.
Thankyou

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

My customer id for airtel digital tv is [protected] and have 3 connections.
1.[protected]-001 (Sd set top box)
2.[protected]-003 (Hd set top box)
3.[protected]-004 (Hd set top box).

I did an annual recharge of rs 9981 on 28th november 2018 and the break up for all the three connections were like below:
1.[protected]-001 (Sd set top box)-rs 3931 mega pack (All sd channels for 1 year)
2..[protected]-003 (Hd set top box)-rs 3025 mega hd (All sd+hd channels for 1 year)
3.[protected]-004 (Hd set top box)-rs 3025 mega hd (All sd+hd channels for 1 year)
—
Total — rs9981 (For 1 year)

So my pack was going to end on december 2019 as per terms and conditions.

However i was called on 2nd february 2019 by airtel digital tv csutomer care to change my annual pack as my original pack would cost me much more and hence all my balance may end up very soon rather than lasting till decemebr 2019. Hence i changed my pack for [protected]-001 and [protected]-004 on 2nd february by taking ala carte pack from channel 998 and sent the bar code to airtel.
Later when i read terms and conditions in trai site and found the faq no 11 like below:

“11. What if annual subscription charges are paid by a subscriber
In advance?
In case a subscriber has availed any scheme with advance charges paid for future lock-in period like an annual plan the distributor shall continue to provide services for such committed period without any increase in price / charges and without altering the other terms of subscription.
The distributors cannot make any changes that entails any disadvantage to the subscriber in such cases. However, if the subscriber wants to switch over to a new package after 1st february, 2019 then the proportional balance amount of existing package as on the date of switch over may
Be adjusted for the new package prices after 1st february, 2019.”

However after repeated complaints, phone calls and emails of the same to airtel, they are not listening to me and neither reverting original pack as per condition.

Now they have started to disconnect channels also.

I am completely harassed and clueless what to do in such humiliation by airtel.

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Hi team,

I’m writing this mail on behalf of my uncle who worked for allied digital, mumbai. He was working with this company from last 18 years. He resigned around march 2018, that’s when he got to know that company has not credited his pf contribution from march14- march18, every month there has been pf deduction from salary (Attached salary slips).
He’s has been cheated by the employer, on complaining them there has been no response from them. He had been following up with them from last 2 years.

Please let us know what are the further steps. Is there any legal way.

He is in need of that amount for his daughters education.

Attached epf passbook, salary slips for 2014 and 2015.

Contact email id : [protected]@gmail.com, [protected]@gmail.com

Thanks,
Jeegar

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Dear Sir
i am Employee of Allied digital Services Limited Company, He doesn't Pay the Payment of Employee, I am working since Last years, No any Growth, no any Bonus, Payment is always delay, last two months Payment doesn't give to Employee, I am surfing from this problem last 3years
Sir please do something, Please take action against this company

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

dear Sir

as per the trail mail i had resigned no 23.November.2012,almost 6month has been past but still i didn't get full& final i am requesting you please release my full & final.

Thanks & Regard
Priya [protected]

[protected] Forwarded message[protected]
From: Shalini Khan <shalini.[protected]@allieddigital.net>
Date: Tue, May 29, 2012 at 1:10 PM
Subject: RE: waiting for salary list from 5 month
To: Priya bisth <[protected]@gmail.com>
Cc: anil.[protected]@allieddigital.net, prem.[protected]@allieddigital.net

Priya,

I am in process to get the approval , will inform soon.

Thanks & Regards

Shalini

Logo_new_colour.png

Shalini Khan

Assistant Manager HR

Human Resources Department

D: +91 11.6641.8636

M: +91 9999.016.290

E: shalini.[protected]@allieddigital.net

From: Priya bisth [mailto:[protected]@gmail.com]
Sent: Tuesday, May 29, 2012 10:36 AM

To: Shalini Khan
Cc: anil.[protected]@allieddigital.net; prem.[protected]@allieddigital.net
Subject: Re: waiting for salary list from 5 month

HI shalini,

please share the status for the same& When should i come for collect the My F&F Cheque.

On Tue, May 22, 2012 at 11:06 AM, Shalini Khan <shalini.[protected]@allieddigital.net> wrote:

Hi Priya,

Same will be shared with you by next weekend.

Thanks & Regards

Shalini

Logo_new_colour.png

Shalini Khan

Assistant Manager HR

Human Resources Department

D: +91 11.6641.8636

M: +91 9999.016.290

E: shalini.[protected]@allieddigital.net

From: Priya bisth [mailto:[protected]@gmail.com]
Sent: Tuesday, May 22, 2012 10:53 AM
To: Shalini Khan
Cc: anil.[protected]@allieddigital.net; prem.[protected]@allieddigital.net

Subject: Re: waiting for salary list from 5 month

Dear All,

Please confirm how many days should I wait for the same. And waiting for your response.

please share the Escalation matrices of ADSL

Thanks & Regards
priya

On Sat, May 19, 2012 at 11:51 AM, Priya bisth <[protected]@gmail.com> wrote:

hi team,

please share the status and i am waiting so long time.

Thanks & Regards
Priya

On Tue, May 15, 2012 at 11:07 AM, Priya bisth <[protected]@gmail.com> wrote:

Hi,

as per trail mail 10 Days has been passed, please do the needful.

thanks& regards

priya

On Thu, May 3, 2012 at 3:42 PM, Shalini Khan <shalini.[protected]@allieddigital.net> wrote:

Hi Priya,

Same will receive by next 10 dys.

Thanks & Regards

Shalini

Logo_new_colour.png

Shalini Khan

Assistant Manager HR

Human Resources Department

D: +91 11.6641.8636

M: +91 9999.016.290

E: shalini.[protected]@allieddigital.net

From: Priya bisth [mailto:[protected]@gmail.com]
Sent: Thursday, May 03, 2012 3:33 PM
To: ramdas.[protected]@allieddigital.net
Cc: Shalini Khan

Subject: Re: waiting for salary list from 5 month

as per the attachment I have many time requested to u please release my F&F as soon as possible,

please try to understand my difficulty because of I am waiting for my F&F list 5 month , please respond this mail.

Prem Sir : I Need you intervention

On Mon, Apr 30, 2012 at 4:05 PM, Priya bisth <[protected]@gmail.com> wrote:

HI,

as per the trail mail still i am waiting for my F&F , please release my F&F

thanks & Regard,
priya

On Wed, Apr 18, 2012 at 9:23 AM, Priya bisth <[protected]@gmail.com> wrote:

Dear Sir/mam,

please go ahead and release my F&F ,

thanks & Regard,
priya

On 4/17/12, Shalini Khan <shalini.[protected]@allieddigital.net> wrote:
>
>
>
>
> Thanks & Regards
>
>
>
> Shalini

>
>
>
>
> Logo_new_colour.png
>
>
> Shalini Khan
>
> Assistant Manager HR
>
> Human Resources Department
>
>
>
> D: +91 11.6641.8636
>
> M: +91 9999.016.290
>
> E: shalini.[protected]@allieddigital.net
>
>
>
>
>
> From: Shalini Khan [mailto:shalini.[protected]@allieddigital.net]
> Sent: Tuesday, April 17, 2012 4:26 PM
> To: 'priya.[protected]@yahoo.co.in'
> Subject: FW: F&F settlement_Priya anand_7293
>
>
>
>
>
>
>
> Thanks & Regards
>
>
>
> Shalini
>
>
>
>

> Logo_new_colour.png
>
>
> Shalini Khan
>
> Assistant Manager HR
>
> Human Resources Department
>
>
>
> D: +91 11.6641.8636
>
> M: +91 9999.016.290
>
> E: shalini.[protected]@allieddigital.net
>
>
>
>
>
> From: Ramdas Nadar [mailto:ramdas.[protected]@allieddigital.net]
> Sent: Friday, April 13, 2012 5:34 PM
> To: priya.[protected]@yahoo.co.in
> Cc: Shalini Khan; trishala.[protected]@allieddigital.net
> Subject: F&F settlement_Priya anand_7293
>
>
>
> Hi Priya,
>
>
>
> Pls find your f&f settlement calculation sheet.
>
>
>
> Kindly acknowledge the same, so that we can process with your experience
> letter and regarding F&F due same is under final process.
>
>
>
>
>
>
>
> Thanks & Regards
>
>
>
>
>
>

> Description: Description: Description: Logo_new_colour.png
>
>
>
>
> Ramdas Nadar
>
> Payroll Executive
>
>
>
> D: +91 22.6681.6813
>
> E: ramdas.[protected]@allieddigital.net
>
>
>
>
> Allied Digital Services Ltd.
>
> Allied House, A-4, Sector 1, Millennium Business Park, M.I.D.C, Mahape, New
> Mumbai 400 710. INDIA. Board: +91 22.6681.6681 Fax: +91 22.2779.4968
>
>
>

> www.allieddigital.net <http://www.allieddigital.net/>

>
>
>
> Forbes Asia 'Best Under A Billion' dollar company.
>
>
> ISO 9001 I ISO 14001 I ISO 20000-1 I ISO 27001
>
>
>
> Save the environment. Go iGreen with Allied Digital.
>

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

My airtel digital tv account id is [protected] in the name of yogesh kumar celly… As per the new guidelines of trai and as per the channels package offered by the said company, i opted for the channels package of 150 channels costing rd.699/- per month. As they ommited to include abp hindi news channel in my package, i requested them to include the same. Subsequently, vide their email dated (Copy attached), it was informed by them that the said channel has been activated in my account w. E. F 12/02/2019., but till date the needful has not been done. My repeated emails are not being responded by them.

+91 22 6681 6681

www.allieddigital.net

Premises No.13A, 13th Floor, Earnest House, Backbay reclamation, NCPA Road, Block III, Nariman Point, Mumbai, Maharashtra, India – 400021

Airtel digital dish tv connection id#[protected]-001
M. No-[protected]

My monthly tv plan has been migrated forcefully to a new useless plan without any consent and my permission.

I am getting only useless channels in the current plan and the price i am paying is as same as before 500/-.

I had been confirmed by airtel dth customer care executive over call in january 2019 that the exiting dth tv plan will not be abolished in future.

But now they abolished the old monthly tv plans and forcefully migrating the customers to any other useless plan without their consent and permission.
They are not providing any intimation to their customers about this.