Unit I, SCO 18, Housing Board Complex, Saraswati Vihar Market, MG Road, Gurgaon, Haryana, India – 122001
This online shopping website is the pathetic one i have ever dealt with. They lure customers by providing discounts but this is actually what they do: I have placed a order with them on 1st May, which they delivered after one month after my mails and calls to customer care.(they commit shipment in15 days but don’t do)
Still half of the products were delivered and rest pending since Some products shown as available were not actually available with them and they kept the partial order hold even after 1 month.
After two months i received the bata shoes i ordered for my baby and to my surprise when i opened the packet it was of my size.
I countinuously requested them in mails, called up customer care number of times, calls were not picked many times and i was to leave recorded voice message, which then never replied. Also posted my complaint on Their Quick support link on website, but all in vain.
They always copy pasted the same content that : Sorry of inconvenience we will arrange reverse pick up, but the day never day when someone picked back the wrong product. They are also not ready to refund back the money.
3 months has passed still the status of order is : Ready for shipment , one item still not delivered and main item the shoes are with wrong size useless for me. I have no hope from them now. (See attachment)
I request such websites should be banned which give false promises and harass customers later
Nishant.
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