Amaron pro bike rider model ap-btx5l dated 02/21
eab0208v153629
abt-pr-12apbtx50
online order no[protected] order date :18:03:2021
above battery online purchase 18 march 2021.
But battery working only 2 month then after not charging . Pls replace battery
My amaron inverter stopping working in May but waited until the lock down was lifted in my state. I logged service request via amaron customer care on 28 June and got an SMS from amaron stating that a technician has been assigned to service the request. I didn’t recieve any call from anyone amaron technician or representative till now. In between I called twice to amaron customer care to follow up on this. Everytime I had been informed that they are escalating my request and would be getting call soon. Still now no luck. May I know whether amaron has got post sale service or its just fooling the customer with false statements during purchase.
I had purchased the battery on Oct 2019 which did not last for not even 2 years. I had called Amaron customer care and they shared one of the service engineers number by name sunil and told if you call he would come down to your location and will fix the issue, but once i called this person he told me to take the battery to the shop and they will check and let you know but once i visited the shop they said 2 cells is down need to charge and check after charging when i called this service engineer he said ok will replace through pro data and let you know. It was almost more than a week no update from that service engineer and when i checked with shop people they said still the battery is kept there no one had come so i called amaron call center, for more that 10 times they keep saying same story service engineer will call back have escalated the issue but no one will turn up.And if you call service engineer he will tell i will check and update but that update will never come up.
Such a hopeless service they provide i don’t understand for what reason they provide warranty for the battery . I would suggest not to purchase these peoples battery better to go with other company.
Dear sir/madam, i lost my battery warranty card & bill, i purchased battery July 2020 it’s 1 year not completed before I’m This much of problem, I went to Amaron dealer in kumbakonam but they are respond properly, already I registered complaint in toll free also, they send service technician number that guy also not response properly they disconnect the call immediately, I’m also working AutoMobile service only, hereafter I never refer Amaron battery to my customers… Very poor response
I have taken a car battery Amaron flo on 20/12/2018
But after just 2 year and 6 month its not working properly, but while taking this battery its been informed that this battery has a life of 4 year as its very good brand.
Request you to please help me out for service parameter and resolve the issue.
Otherwise i would not go with this branch ever or nore i will recommend.
Name – lalit gorwal
Mobile no- [protected]
Location – pali rajasthan 306401
Regarding battery issue AAM-FL[protected] # CBF0825S320370
Delar bad behavior because I am call amaron help line number. Delar refuse battery warranty 2 . Today I am call delar for battery details delar person said he don’t know contact amaron help line because you first call amaron help line number. I am confused delar service bad or amaron service bad? Please help me what I am doing…
Sent Items
Fw: Harrassing customer and non delivery of Battery even after repeated requests
“hari” to you & others
Tue, 22 Jun 2021 12:02:38 GMT+0530
1 attachment
67.62 kB
Sir
Even after repeated requests you are not able to deliver battery after 17 days Please see trailing email.
This shows your commitment towards customer.God help your company.
From: “hari”
This is regarding the Amaron HI life flo battery.
My Honda city Ivtec car battery is still in the warranty but not working but i have lost its warranty card.
Problem : If we do not start the car every alternate day the battery getting down again and again.
Please look into this matter.
I had purchased 2 Amron inverter batteries on 05/05/2019.They stopped working on 26/05/2021.I booked a complaint on tollfree free with the below mentioned proof.
Thanks for calling us, Your SR No.[protected] and Service Tech: Mithune Mob: [protected], will contact you for assistance-AMARON
Even After repeated attempts & requests i was not given 2 back batteries leaving me without electricity for 6 days within which i was told my old batteries were being checked.
Ultimately after facing hell for a week with small children having their exams the company bought back my old batteries saying they were ok.
Now after 15 days both have stopped working again.
Please help me on urgent basis.
I have gaurantee cards & bills of both batteries.
The worst part is the retail seller who has stopped picking up my calls.To make things worst i was provided 1 non working back batteries by the retailer to clean the mess & buy time.The distributor gave only 1 backup battery saying they have no more to give.
I am feeling cheated.I spent a week pleading for help which wa totally unexpected & unprofessional on the part of the company.
If not provided a follow up & help i will be moving the consumer court.
I need my batteries to be changed.
Retail seller Name:
Mr.Pawan
Sai Electronics
533, Gali no.6
Prabhat Nagar
Meerut.
Dear complain Receiver
I m complain last month for over inverters battery but not shortout over complain… Customer care told me that u go your battery outlate but my outlate shop close… I m again try customer care no. And right way of over complain shortout… But customer saying that you go nearest amaron shop alog with your battery…
I m try many time customer care no. But not shortout over problem…
Details Below
Product Name – Amaron inverter Battery
Model No. / Register No. DFA1218S113468
AAM-TT- CR0150CR0150TTN
My Name -Gaurav Nain
My Mobile [protected]/[protected]
Mail id – [protected]@gmail.com
Pls guide for the same
Regards
Gaurav Nain