Amazon India Customer Care

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

This complaint is regarding a refund process that i still haven’t received.I have placed an order for acer nitro gaming laptop on 23/06/21 but I cancelled it on 24 due to some problems.I payed it through debit card and the money got deducted.Even though i have cancelled it, still to this day i haven’t received my payment of 69, 990.Please look into this matter and solve it ASAP.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I ordered a product named Parasnath Black Heavy Folding Ladder With Wide Steps Milano 4 Steps 4.1 Ft Ladder on 19th of may 2021 worth Rs 2279 from Amazon.in. Order no[protected]. I received the Product on 24th of May and placed a return on the same day. The agents from Amazon team came saw the ladder and refused to pickup telling they have a bike and can’t take it. This happened thrice. Not just this apart from this one executive came n took the ladder from my flat and kept at my society’s ground floor without informing us. It was only when I went down after a day n saw the ladder lying there. After that again I complaint to the customer care service. More than this my last pickup was done on 16th June the agent took the ladder but still there is no updated status on my return, it still says return requested. I have called so many times had a chat with so many executives wherein everybody said the same thing that my query will be solved within 3 days. But till date this isn’t resolved.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Canara Bank – canara bank charge dispute file form to canara bank
I purchased a product on 08d jul 2021 month using my Canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated maximum time frame was 5 days. Still it was…
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+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Fake Amazon job Requirements

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Hello,

Recently I ordered samsang m31 with exchange offer with my current phone redme 9 prime. The first verification of IMEI number is okey… But at delivery attempt time, deliverey boy could not verify IMEI number… I am using same phone… If Amazon exchange offers is like this… You will lose more customer..

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I bought a product which cost Rs. 459 but I returned it but the balance is still credited to my account.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I have ordered for a mobile samasung m31 on echange scheme
of my earlier mobile realme in very good condition.
Since your delivery is comitted befor 9 pm on sunday 8th august 2021, i have removed my sim from my exchange phone and deleted all datas, from the mobile, ready for echange.
But your delivery person unable to verify the details and i hve told him, if he wants i will my sim in the mobile and requested him to verify. I have provided ime1 no. Also to him .
But still he is unable to verify and informed me that there is some error and to day some one will come and solve the problem. Finally in this process, iam suffering a lot, with out a phome. I am unable to cxonvince him with fact of information. Kindly note that, i am a very geniune customer of amazon. Kindly sort out the issue immediately. Regards
s.Krishnamurthy [protected] chennai

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Order #[protected] dated August 4, 2021
Suppose to deliver on 5th of August. Since then they are rescheduling.
Contacted daily Amazon Service Center on this subject. Nor delivery team at Hyderabad contacted me to update on this item. Today 9th August was my latest attempt by calling them before filing complaint here.
Since they failed to deliver it on several dates I requested them to cancel my order and initiate the refund.
Thanks.

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

My refund issues on 1st August and it’s 9th when I call amazon they told that contact to your bank we are not responsible about this and when I call to my bank customer care (pnb) they told we are not provide to share any details.. My refund reference is RRN[protected] Punjab national bank is not compromised with me

+91 40 3992 1111

+91 80 4197 0000 [Bangalore]

+91 44 3088 3088 [Chennai]

www.amazon.in

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

No clear policy description
Not providing refund option
I purchased a hair straightner worth 5990
At the time of purchase it mentioned 7day return
But now no option for refund only replace is available
And the product I received is defective and used
It also contains bill of the previous customer