Angel Broking Customer Care

Angel Broking — Refund of my loss which is due to technical issue of angel broking of client code B150922

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

I have client code B150922 of angel broking.I traded on 16th june 2021 in 15800 ce but due to technical issue of angel broking my order is not placed it got forwrded and it made a loss of amount 8875 rs ..them i raise complaint by contacting them as i have screenshots of that but customer care exe just tel me u will get call and amount will refunded but till date i have got no call or any amount from them …angel broking is a fraud service providers so plz take action against them

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Angel Broking — Didn’t get prompt Realised gain after charges

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Dear Team,

I am Megha Shah, my client ID is M390892

I am not satisfied with your answer. I realized gain of Rs. 4684 on 01/07/2021so how it comes on Rs. 2255 only.please check back date too for the same issues.
Kindly look the snapshot and do the needful on urgent basis. Please check the contract note and revert back.
I will go in consumer forum if I not get satisfactory explanation.

Regards,
Megha Shah
[protected]
[protected]

Didn
Didn
Didn
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Angel Broking — Angel Broking very high brokerage charges on f&o trading ref. client id S203430

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Angel Broking has been charging me rs.60 per lot for f&o trading, with banknifty lot being only 20, i bought 100 lots and sold 100 lots and booked rs.10, 000 +profit on 23-06-20 however angel broking charged rs.9, 600 as broking charges and rs 2021 as other charges.

This isnt fair as they advertise rs.20 per trade. When i contacted the customer service they said your brokerage charges are rs.60 per lot since u are the customer since 2017.

This is clearly differential treatment for their customer base, when i contacted their customer service they said they could change it to rs.20 per trade going forward however they can’t go back and refund anything as they are already deducted for this trade.

I tried to resolve this issue by even writing an email to there concerned person and the reply email I got is the calculation of my buy and sell transactions and a beautiful note at the end *Hence brokerage levied to your account is correct.We believe your concern has been addressed to your satisfaction.* This is the level of professionalism they have that they are charging more to the old customer and less to the new customers and justifying it as it’s the mistake of a customer.

The charges are exorbitant and while i am taking the risk they are the ones making money. Please help against this ruthless discriminatory goons. They also charged similar brokerage on 24-06-20 when i lost rs.37000.

Hope it reaches to ears of some professional person so that he can apply some logic to the issue.

Thanks & Regards

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Angel Broking — Angel Broking charging very high brokerage charges on f&o trading ref. client id S203430

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Angel Broking has been charging me rs.60 per lot for f&o trading, with banknifty lot being only 20, i bought 100 lots and sold 100 lots and booked rs.10, 000 +profit on 23-06-21 however angel broking charged rs.9, 600 as broking charges and rs 2021 as other charges.

This isnt fair as they advertise rs.20 per trade. When i contacted the customer service they said your brokerage charges are rs.60 per lot since u are the customer since 2017.

This is clearly differential treatment for their customer base, when i contacted their customer service they said they could change it to rs.20 per trade going forward however they can’t go back and refund anything as they are already deducted for this trade.

I tried to resolve this issue by even writing an email to there concerned person and the reply email I got is the calculation of my buy and sell transactions and a beautiful note at the end *Hence brokerage levied to your account is correct.We believe your concern has been addressed to your satisfaction.* This is the level of professionalism they have that they are charging more to the old customer and less to the new customers and justifying it as it’s the mistake of a customer.

The charges are exorbitant and while i am taking the risk they are the ones making money. Please help against this ruthless discriminatory goons. They also charged similar brokerage on 24-06-21 when i lost rs.37000.

Hope it reaches to ears of some professional person so that he can apply some logic to the issue.

Thanks & Regards

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Angel Broking — Customer service

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Customer care not trying to resolve my complain after complaining continouslyfor more than a week and just giving excuses

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Angel Broking — Deduction are frequent without any reason

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

I got frequent deduction which are really annoying, plz do a favor not to repeat all this…even customer executive are not picking calls…should I move to some where else it is last, , plz do positive favor and inform me…I m providing u a screen shot of one of mine deductions.error in deduction dated 23/06/21 amt ₹47 attend to it..client code c93921, no [protected]

Deduction are frequent without any reason
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Angel Broking — Losses due to technical issues with App

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

I had an open position in Bank Nifty option 10 Jun 35100 PE which was bought at price of 43.10. I tried selling the position around 60 Rs but was unable to do so due to technical issues with the app. I raised a complaint by calling the customer care numerous times but didn’t get any response. I suffered losses of Rs 60000 due to this. I need my losses to be reimbursed by Angel Broking. Complaint Id[protected]

Losses due to technical issues with App
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Angel Broking — Re-Activation of Demat account

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

Hello Team,

For more than a month I have been trying to re-activate my Demat account and got in touch with the customer care executive 4 times in a period of 40 days and every time I was said that the account will be re-activated within a week and now it’s been more than a month but yet no positive results from your end.
Totally disappointed with the service!!
Also, it’s a tedious process to get in touch with the customer care executive.
The call gets connected once in a blue moon. Totally pathetic service!
I still have active IPO shares in my account and without any prior notification, it has been suspended.
My Client ID is D48601.

Contact no: [protected] / [protected]

Regards.

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Angel Broking — Withdrawal issue

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

My ID is H26202 and I am unable to withdraw funds. Called customer care many times but no response. Struggling to withdraw.

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Angel Broking — Request timed out issue

Angel Broking Phone
+91 22 2835 8800
+91 22 3083 7700
Angel Broking Website
www.angelbroking.com
Angel Broking Address
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India – 400093

I don’t understand what type of brokerage firm you are having. It is totally ###. For a trader TIME is everything and the way you are handling your portal suck. Learn from other brokerage firm how they manage their CUSTOMER rather than calling and disturbing them every time. You just know how to take brokerage. It is frustrating to see requested time out every single ## time. You better close your brokerage firm for few days or months rectify your mistakes and then only ask costumers to join.

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