Apex Logistics Packers & Movers Customer Care

Apex Packers And Movers — Missing and Broken Items Received and Unethical Behaviour

Apex Logistics Packers & Movers Phone
+91 44 3298 4502
Apex Logistics Packers & Movers Website
www.apexlogistics.org.in
Apex Logistics Packers & Movers Address
4/221 Gandhi Street Sunirkupam, Punamalee, Sepoy Line, Karayanchavadi, Chennai, Tamil Nadu, India – 600056

Hi,
I recently hired Apex Movers and Packers (GSTIN – ) to shift some of my stuff from Bangalore to Gurgaon. The following are the issues/incidents that happened before and after I received my items:

1. I clearly asked the guy if there are any hidden charges before the packing of items and he said that only the weight charges (40rs per kg) and GST will be there. Nothing else. But as soon as the items were taken he sent me a receipt including 4-5 other charges making total amount as 42 thousand. I asked him to remove all these charges which he didn’t tell us earlier and after an hour of discussion he did that.

2. He promised us to deliver our items in 3-4 days but it got delivered in 8 days.

3. One of our carton is missing and someone else’s carton is there with us now and now he is not doing anything about it.

4. Some of my furniture is broken beyond repair and I have asked him several times for a refund but he is just diluting time and not doing anything about it either.

5. The guy also said that he will send a tracking id on day one but it never came to us even after asking him repeatedly for it.

6. Someone else’s ID’s were attached with our items/cartons and the name for the recipient address was also incorrect due to which there was a lot of effort in claiming it when received at the address.

7. This person made 4-5 promises and not even one of them was fulfilled properly.

Now I don’t have any idea about the missing carton and this person is not taking any steps to make sure it reaches us. Also, he is not giving refund for the broken items that we received. He looks like a total fraud because our stuff got delivered in a very inappropriate manner. There is no proper logistics or tracking of the items delivered by these people.

Mentioning the name and contact of the person below:
Apex Packers and Movers
Roshan Lal – [protected]

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Apex Packers And Movers — Loss of Goods

Apex Logistics Packers & Movers Phone
+91 44 3298 4502
Apex Logistics Packers & Movers Website
www.apexlogistics.org.in
Apex Logistics Packers & Movers Address
4/221 Gandhi Street Sunirkupam, Punamalee, Sepoy Line, Karayanchavadi, Chennai, Tamil Nadu, India – 600056

Hi Sir,

I want to register a compaint against Apex Packers and Movers company. I sent my home goods to punjab through Apex Packers and Movers, Gurgaon on 21/04/2009. The company promised to deliver the consignment by 24/04/2009. I continuously followed up Apex Packers and Movers when did not recieve the consignment on 24/04/2009.

I tried to contact the concerned person from Apex Packers and Movers (Mr. Ratan Chaudhary) on his mobile number[protected] but the mobile was switched off for three nights and in day time he used to make false promises that consignment is on the way, infact the consignment started on 27/04/2009 and i got the consignment on 28th morning.

I want to complaint that some of the things were missing from the consignment (my invertor battery, costing 10000 Rs.). When i tried to contact Ratan Chaudhary he clearly asked me to lodge a complaint and did not promise to deliver the thing.

Due to above behavior of the company representatives i faced lot much mental and economical harassment. I request you to take the necessary action against the company to fulfill the loss.

Hi Sir,

I want to register a compaint against Apex Packers and Movers company. I sent my home goods to punjab through Apex Packers and Movers, Gurgaon on 21/04/2009. The company promised to deliver the consignment by 24/04/2009. I continuously followed up Apex Packers and Movers when did not recieve the consignment on 24/04/2009.

I tried to contact the concerned person from Apex Packers and Movers (Mr. Ratan Chaudhary) on his mobile number[protected] but the mobile was switched off for three nights and in day time he used to make false promises that consignment is on the way, infact the consignment started on 27/04/2009 and i got the consignment on 28th morning.

I want to complaint that some of the things were missing from the consignment (my invertor battery, costing 10000 Rs.). When i tried to contact Ratan Chaudhary he clearly asked me to lodge a complaint and did not promise to deliver the thing.

Due to above behavior of the company representatives i faced lot much mental and economical harassment. I request you to take the necessary action against the company to fulfill the loss.
Hi Sir,

I want to register a compaint against Apex Packers and Movers company. I sent my home goods to punjab through Apex Packers and Movers, Gurgaon on 21/04/2009. The company promised to deliver the consignment by 24/04/2009. I continuously followed up Apex Packers and Movers when did not recieve the consignment on 24/04/2009.

I tried to contact the concerned person from Apex Packers and Movers (Mr. Ratan Chaudhary) on his mobile number[protected] but the mobile was switched off for three nights and in day time he used to make false promises that consignment is on the way, infact the consignment started on 27/04/2009 and i got the consignment on 28th morning.

I want to complaint that some of the things were missing from the consignment (my invertor battery, costing 10000 Rs.). When i tried to contact Ratan Chaudhary he clearly asked me to lodge a complaint and did not promise to deliver the thing.

Due to above behavior of the company representatives i faced lot much mental and economical harassment. I request you to take the necessary action against the company to fulfill the loss.
Address of company is:

Apex Packers & Movers
#895/35
Sector-12
Gurgaon
Delhi-122001
Landmark: Near Sheetla Mata Mandir
Phone:[protected]
Mobile: [protected]

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[Resolved]  Apex Logistics Packers — Refund of Insurance amount

Apex Logistics Packers & Movers Phone
+91 44 3298 4502
Apex Logistics Packers & Movers Website
www.apexlogistics.org.in
Apex Logistics Packers & Movers Address
4/221 Gandhi Street Sunirkupam, Punamalee, Sepoy Line, Karayanchavadi, Chennai, Tamil Nadu, India – 600056

I have transported my household goods from Arakonam to Barrackpore on 18 Jul14 for which they have charged Rupees. 35106/- including insurance 3000/- and service tax 3861/- for packing/unpacking and loading/unloading. They have taken the value of individual items for refund of money in case of any damage to the item. The total insured amount is 100000/- Rupees. They have told that in case of any items gets damaged write the list of items damaged and get the signature of driver below the defect . When it will comes back to us we will pay you the insured amount. But I have to pay for unloading of items and when I have talked to Mr. Rakesh of Apex transports he told that you pay the money I will deposit in your account. When it is unloaded I have found that most of the items are damaged. As per their directives I have written the defects and taken the signature of driver and informed Mr. Rakesh about the extent of damage. He told me that he will pay all the amount on receipt of the defect in the office. After some times he told me that he received the defect and he will pay within 1 – 2 days. But there after he is not picking up my phones and till now he has not refunded any money. He is suppose to return me around 20000/- Rupees.

Refund of Insurance amount
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[Resolved]  Apex Logistics Packers — Refund of Insurance amount

Apex Logistics Packers & Movers Phone
+91 44 3298 4502
Apex Logistics Packers & Movers Website
www.apexlogistics.org.in
Apex Logistics Packers & Movers Address
4/221 Gandhi Street Sunirkupam, Punamalee, Sepoy Line, Karayanchavadi, Chennai, Tamil Nadu, India – 600056

I have transported my household goods from Arakonam to Barrackpore on 18 Jul14 for which they have charged Rupees. 35106/- including insurance 3000/- and service tax 3861/- for packing/unpacking and loading/unloading. They have taken the value of individual items for refund of money in case of any damage to the item. The total insured amount is 100000/- Rupees. They have told that in case of any items gets damaged write the list of items damaged and get the signature of driver below the defect . When it will comes back to us we will pay you the insured amount. But I have to pay for unloading of items and when I have talked to Mr. Rakesh of Apex transports he told that you pay the money I will deposit in your account. When it is unloaded I have found that most of the items are damaged. As per their directives I have written the defects and taken the signature of driver and informed Mr. Rakesh about the extent of damage. He told me that he will pay all the amount on receipt of the defect in the office. After some times he told me that he received the defect and he will pay within 1 – 2 days. But there after he is not picking up my phones and till now he has not refunded any money. He is suppose to return me around 20000/- Rupees.

Refund of Insurance amount

Apex Packers & Movers – Gurgaon — Delivery of House shifted Items still pending

phone
+91 44 3298 4502
website
www.apexlogistics.org.in
location
4/221 Gandhi Street Sunirkupam, Punamalee, Sepoy Line, Karayanchavadi, Chennai, Tamil Nadu, India – 600056

I am chakkaravarthy.k shifted my residence from Gurgaon to Salem. Due to this i sent my House Items through Apex Packers & Movers – gurgaon on 18.08.2010. I looked into their websites and called them, they said – no problem – we are having branches at coimbatore and will deliver the items in your house.

I also accepted and they charged INR 21,000 and i paid them 80% of the amount initially as it is the company policy and their head office will not accept it.

Till Date they don't know where the items are and not giving the proper reply.

Kindly look into the issue and try to deliver the items as soon as possible.

chakkaravarthy.k
mob no: [protected], [protected]