Two front tyres of new DUSTER purchased 3 months back got bulged on sides after a trip to GOKARNA from Bangalore.Tge vehicle is used for family trips only.We have approached the dealer from whom the vehicle was purchased who then approached your facility.Your bangalore establishment refuses to accept liability of damage.The vehicle has not been used for speed testing racing or in rough terrain but only for traveling.Letter recd from you is enclosed.No company admits that there is a deficiency in the product. Inadvertantly some quality deficiency creeps in some batches in every company.Please look into and revert.
Apollo Tyres Customer Care
Dear sir /Madam.
I have bought a Baleno car on this year February and it has a Appolo tyres fitted. I was really happy with overall car and especially with the tyres what I have got because its from Appolo so I’m pretty sure about the quality of the product. During this locked down May i was not driven the car some days due to locked down restrictions but one day I suppose to take out my car from my car porch i noticed one of the tyre air was very low first I thought its normal because I didn’t driven my car for some days so I fill the air and went outside for some work and came back and parked on porch, next day again I want to go out but I found the same problem so I took my car into one of the reputed tyres workshop near my home. After inspection they said there is tiny hole on the tyre, so I asked them to repair it, but they said we can’t do the patch work since it’s on the side of the type and also it is a manufacture diffect and also we didn’t find any kind of external materials to be found to damage the tyre. Since my car has a full warranty and its brand new car so I decided to visit Maruti dealer from where I have bought this car and I explained them about my concern and I requested them to replace my tyre from the warranty what I have. But it was really bad experience for me after the inspection done by the Appolo tyres engineer said I’m not eligible to claim the warranty since it’s a “Side wall through Cut”. This is really not acceptable we believe a brand for their quality of product and the quality of services. I have a faith on Appolo company that is the reason I’m writing this to you. I hope you can understand my concern and you will give me solution for this. Along with this mail I’m attaching the details which you can refer and take appropriate action.
Thanks in advance.
I bought apollo tyre 1 month back which has burst. Kanupriya Automobiles Ratlam flatly refused for the claim.While Sundar Tyre Ratlam processed the claim with good behavior.
Thank you suder tyres Ratlam
Please provide dealership to right person so that the customer does not feel cheated
I complaint about the bubble on the side of Apollo tyre of my new baleno car which was driven less than 9, 800 km. But when I reached out to service team for replacement they denied claim saying its a impact. My tyre is in very good condition and car is driven only on delhi roads and just to avoid compensating and replacing the tyres, they denied the claim. This also shows poor quality of Apollo tyres since it started bubbling in less than 10, 000km of run.
Company is just trying to avoid replacing tyres by giving filmsy reason and denying genuine claims to customers. Patheitc Customer service experience from Apollo.
Reference Number TC[protected]
I have bought a new Tata Tiago XTA on 2021 march. After 2 month my front tyre got damaged tyre is made by Apollo. After that 2 months lockdown started due to corona and I have reached out the nearest Tata authorised service center EVOLT tata pathiripala, palakkad kerala.
They helped me with the process they have contacted The tyre manufacturer (appolo) and they have rejected my request. I’m attaching the report for your reference.
My car ran only 2830 KM and a new tyre got damaged and they are and company rejecting my replacement request..Then what is the point of taking. New tyre and warranty. if I have purchased Yokohama tyres then giving 4 year warranty and they are oke with replacement also. I hope you can understand my frustration. Please do the needful ASAP.
It Was A Very Bad Experience With Apollo Tyres Where I Am
not Not Able Claim On Brand New Tyre Which Is Only 5 Months Old And Ran Only 3125 Kilometers.
– I Bought Kia Sonet Car I Was Travelling On Gurgaon – Sohna Highway With My SONET, While I Was Driving On Highway Suddenly I Heard A Tyre Burst Sound Which Was Very Scary .After Checking I Realized One Of The Front Tyre Got Busted, I Was Amazed That It Happened With Me On The Highway Which Is Really Not Acceptable From One Of The Branded Company Tyres Like Apollo.As There Is A Small Cut Happened On The Left Hand Side Tyre.
After This Incident I Have Contacted Apollo Customer Care as well as KIA And Logged A Case For Tyre Claim, But The Response From The Apollo Is Very Pathetic, No Body Asked About The Situation All They Did Is Sending Technical Tyre Inspection Report And Rejecting My Claim.
Here Is My Questions To Apollo :
1. Is Apollo Tyres Are That Sensitive To The Highway? Can’t It Bear The Load On The Highway?
2. If At 3100 Km Tyre Is Doing This . Than There Is An Issue ?
3. Can’t We Take Our Car Out On Road Just Because We Are Using Apollo Tyres ?
I’m Writing This Mail To You Expecting Some Sort Of Satisfactory Solution On This Problem, Below Is The Complaint No.
Even after a week of This complaint I didnt get any sort of support or solution from Kia as well as Apollo tyres
This is not accepted from such big brands .
Please support @KiaInd
It was a very bad experience with Apollo Tyres where I am not able claim on Brand New tyre Which is only 5 months old and ran only 3125 kilometers.
– I bought Kia Sonet 2021 car unfortunately few days back I was travelling on Gurgaon – Sohna highway with my SONET, while I was driving bon highway suddenly I heard a tyre burst sound which was very scary .After checking I realized one of the front tyre got busted, I was amazed that it happened with me on the highway which is really not acceptable from one of the branded company tyres like Apollo.As there is a small cut happened on the left top button side ( not on the tyre sidewall ).
After this incident I have contacted Apollo customer care and logged a case for tyre claim, but the response from the Apollo is very pathetic, no body asked about the situation all they did is sending technical tyre inspection report and rejecting my claim.
Here is my questions to Apollo :
1. Is Apollo tyres are that sensitive to the Highway? Can’t it bear the load on the highway?
2. If at 3100 km tyre is doing this . Than there is an issue ?
3. Can’t we take our car out on road just because we are using Apollo tyres ?
I’m writing this mail to you expecting some sort of satisfactory solution on this problem, below is the Digital inspection report index no.
DIR index no. RBU01HR[protected]HR26EM6298
I have buy Apollo tyre from savarkundla and shop name Bharat traders.
But in my tyre so many times air leakage problem is there but Bharat traders is not giving properly answer and he gave me 3 year warranty also but now he is not giving properly answer
So please give me reply and solve my problem
I am writing this regarding a tyre issue which i bought 3 months back from chengannur showroom. The rear tyre’s air keep reduced several times.i thought it is normal and i refilled the air and keep traveling.but recently 2 weeks before i again found rear tyre air reduced.so i checked with a shop to rectify if there is a puncture or not.they found air bubble coming from rim side and they dismantled the tyre from rim.there we found a small portion is got cut.I went to the chengannur showroom and informed.they sent the tyre to apollo main office.Finaly i got the message saying that
Dear Customer, Your tyre received vide Recpt no [protected] has been examined & has no workmanship or material related issue – Apollo Tyres“
Nobody is taking any responsibility against this.
What shall i do now?i am running in my stepini tyre.i any tyre get puncture or other issue then i will be stuck in road.please help. this is a request or i shall move to other legal formalities.
Kindly do the needful.