Aramex Couriers Customer Care

Aramex Couriers — Tracking number [protected]

Aramex Couriers Phone
+91 44 3300 3300
Aramex Couriers Website
www.aramex.com
Aramex Couriers Address
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India – 600032

Very very very big cheating company Aramex. They increase the customs duty for the shipment and demand money from without any reason, they won’t reply to you at certain times then they if you are decided to pay what they demand money for customs clearance, after making payment then they demand money for some other reasons and they asking you to pay or cancel the order. Once we cancel they dispute the shipment and sell out in the local market, this main income for Aramex, I experienced now 19500 inr worth I paid 90 usd shipping charges, 11200 inr customs duty, now again they demanding for storage and services charges which purposely delayed by their respentative,
Even customer also always says please wait for 24 hrs to 72 hrs for their reply, they ask you to wait for shipment they will update status of waiting for customer document, if you ask to aramex they say it’s default update nothing to worry then finally they provide a very big bill and ask you to pay or leave the order. Please don’t use Aramex, very big fraud courier service

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Aramex Couriers — Kyc getting rejected multiple times

Aramex Couriers Phone
+91 44 3300 3300
Aramex Couriers Website
www.aramex.com
Aramex Couriers Address
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India – 600032

I have ordered a product from Nike.com with tracking number [protected] (aramex tracking number) and it was being shipped through aramex. I was asked to submit a kyc and I did so but got rejected multiple times saying my address does not match I provided them with the correct address but yet I get rejected again. I just want my product delivered to the address provided. Thank you.

Kyc getting rejected multiple times
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Aramex Couriers — Tracking number [protected]

Aramex Couriers Phone
+91 44 3300 3300
Aramex Couriers Website
www.aramex.com
Aramex Couriers Address
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India – 600032

I asked shipper related to this. She said shipped 9 days before. If the item not received from Aramex means why asking customer id. And my customer id also validated. One of my friend ordered like that his tracking number updated within 24 hours after updating customer id. Please give me a proper solution. Or request for cancel the shipment. Tracking number [protected]

Aramex Couriers — Charged me twice

Aramex Couriers Phone
+91 44 3300 3300
Aramex Couriers Website
www.aramex.com
Aramex Couriers Address
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India – 600032

Hi,
I have ordered one product from Alibaba. Tracking id is [protected]. Which is already delivered by Delhivery. There was a charge of 1107 Rs. as cod. And I paid it also. Now I want to know why I am being charged 1107 as cod. I already paid 1107 Rs. online at Aramex on 23rd of January. I don’t understand why am charged two times? Earlier I reported the same issue but your cs Seema Kumari answered only once. Told me item delivered but she never answered about double charges. Sent her so many emails but not I single reply I received and she closed my complaint. Is this the right behaviour. Please let me know that why I am being charged twice. Refund me my Money.

Again that Seema Kumari sent me the same answer that product delivered and closed my complaint.

Attaching all the screenshots.

Charged me twice
Charged me twice
Charged me twice
Charged me twice
Charged me twice

Aramex Couriers — Non deliver of shipment after receiving charges through online payments

Aramex Couriers Phone
+91 44 3300 3300
Aramex Couriers Website
www.aramex.com
Aramex Couriers Address
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India – 600032

Dear sir,
Please refer to the below online payment for Aramex AWB [protected], amounting to Rs 689.03 made by me;
your delivery partner attempted delivery of the shipment to us but did not deliver it to us as he demanded Cash of Rs 689.03 again
the delivery partners (DELHIVERY) AWB no was[protected] for which I had also received an SMS(DEMANDING MONEY AGAIN) on my mobile-[protected].
It is very surprising that your delevery partner even after seeing the WEB payment receipt did not deliver the product It appears
that there is no proper sync between you and your delivery partner.

please take steps to update payment received by your office and resend the parcel to us urgently.

best regards
Sanjeev Agarwal
Capital Enterprise PVt Ltd, 12 J.L.Nehru Road, Kol-700013
mobile-[protected]

——– Original Message ——–
Subject: Your payment was successful
Date: Sat, 2 Jan 2021 14:50:15 +0200
From: Aramex PaymentServices
To:

Hello,
Please note that your payment of INR 689.03 via your Visa (0564) was processed successfully.

Shipment(s):
[protected] ( Customs )

Your payment reference [protected].

Please contact [protected]@aramex.com in case of any issues related to your payments. For your e-receipt please contact the local team.

To track your shipments please visit www.aramex.com

Thank you,
Aramex Team