Family Health Plan [FHPL] Customer Care

+91 20 3052 0233 [Pune]

+91 45 2300 7201 [Madurai]

+91 20 3052 0230 [Pune]

www.fhpl.net

Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India – 500034

Hello fhpl,

Insurance company: united india insurance

Claim id: 2437616/1

I have applied for this claim but your team is rejecting this claim with too silly reasons and with different reasons everytime.
1st time – caused due to dental treatment
As a result i have enclosed a letter by doctor stating it was not due to dental reasons.
2nd time – medication for that claimed disease is not enclosed.
As a result submitted the medication given by the doctor once again even though already given.
3rd time – again states dental reason.
4th time – again states no medication even after doctor states medication is required.
Do you think playing with customer like this is proper??

Please resolve this issue, get back to me for more details.
Please check the mails fhpl has sent me and the mail chain it ran.
I would surely take this matter legally if not resolved asap.

Please do the needful.

+91 20 3052 0233 [Pune]

+91 45 2300 7201 [Madurai]

+91 20 3052 0230 [Pune]

www.fhpl.net

Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India – 500034

Hi,

My employee i'd is emp2342. Admitted my father in first med apollo hospitals madurai for treatment
Waiting for approval for more than 2 hours. Informing at least minutes to wait for 2 more hours

Please take necessary action and come back to us quickly so that i can make arrangements to discharge my father from hospital

Thanks in advance
Karthik

+91 20 3052 0233 [Pune]

+91 45 2300 7201 [Madurai]

+91 20 3052 0230 [Pune]

www.fhpl.net

Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India – 500034

Hi,

I have a medical insurance cover from fhpl (Fhpl.net) through my company. My daughter went under surgery in august and was discharged from the hospital on 28th of august. I submitted all the documents within one month. As per the company rules, all claims have to be submitted within one month of discharge. Despite doing so my claim may rejected and the reason given was "delay submission". After lots of follow up and contact with my hr and concerned team – they said that its under processing. And waiting for payment. But its complete one month still not process