Ford India Customer Care

Ford India — body cover not received

phone
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
website
www.india.ford.com
location
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

I purchased ford ecosport vehicle on nov9th from varrsha ford, gn mills, coimbatore. Paid in whole for vehicle & accessories before nov7th. I didn receive body cover till date. Refund is also not processed. Sales executives not responding properly on that and even the crm & gm sales also not responding after i brought the complaint to their notice.

Ford India — pathetic experience with ford india & its services and quality

phone
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
website
www.india.ford.com
location
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

This is regarding my ford ikon hr 26aw 0597.
– my had taken my car to elite ford when i saw oil leakage from engine. Initially i was being told that there are some oil seals which are leaking and they put some oil seals and charged me. Kept my vehicle for almost one month to get that
– anurag malhotra and other leaders were escalated about he issue but of no use. So many mails where exchanged
– again oil leakage issue happens and my car was there for one week. This time i was being told some other issue. Oil pump not working.. It was replaced and one more oil seal was replaced. Again i was charged
– next time again oil leakage issue happens.. Same story but this time when they took my car, gear was working fine but when i was given my car, gear not working properly.. Had to pay 20 k for something which was not my mistake. Dont know what they do inside the workshop and also replaced one more item
– was being promised that now nothing will happen but with in 15 days same issue. Again went to give my car.. Its almost 3 weeks car is at elite ford. Now new story.. There were some oil seas within engine which needs to be replaced but when they took it for test drive.. White smoke is coming out.
– another guess. Now engine booster is weak. Really pathetic service experience
I am not going to pay any single penny now and want my car in good condition from ford india

Ford engines are so bad. My car engine was replaced within 1 lakh km and second also giving issues. Dont know what to do and whom to reach out as mr anurag malhotra dont have time to get the issue resolved