FPL Hyundai Customer Care

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+91 44 6663 6663

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www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

This is regarding my i20 hyundai sports car. I bought the car at fpl hyundai at kodambakkam branch and my car number is tn 14 p0285. Customer name ganga i.
In the month of december i gave my car for service and accidental cover too. So my bill came of around 7900.
Even though i’m not satisfied with the completion of work still i have my cheque for the payment and due to my mom bypass surgery suddenly we went in too financial tight condition.
Now i’m receiving lot of calls from fpl service center koyambedu regarding the payment.
My request is i need 20 days time to pay that amount.
If they keep on call and trouble i couldn’t handle this as i said you my mother is a heart patient where i have to be with her for some days on her medical need.
As we are the customer of fpl hyundai i feel now you have to help me out of this condition.
Hope i will get back from you to resolve our problem.

Thanking you
Ganga
[protected]

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+91 44 6663 6663

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No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

Tn05 6727 – hyundai xcenr red – was given service on 20th april 2019.. I had a 32gb pen drive with important documents in it… Which was not available in the usb port when i got me car back.. Asked the service manager mr murugan (Fpl vanagaram) and the driver prem but they denied my claim..

I bought this car from fpl — 2015
Till now spent servicing only at fpl – vanagaram..

I know somebody has flicked it inside the campus of fpl vanagaram — need that back since it has important documents

+91 44 6663 6664

+91 44 6663 6663

+91 44 6663 4444

www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

I had a very bad experience with this kodambakkam hyundai showroom. I visited the showroom on saturday 04/13/19 and booked a hyundai creta on sunday 04/14/19. Paid 5000 as advance. Due to personal reasons, i've decided to cancel the booking after 4 days. Sales consultant premnath hasn't informed anything about cancelation policies when i paid the amount.
As i booked the car on sunday, he pushed me to sign the documents without even letting me to read it completely. When i informed that i want to cancel the booking, he said he'll take to the manager and get back to me. He called me and said that they'll be charging 3000 as a cancellation fee.

Then i went in person to the showroom and requested to waiver the cancellation fee. They asked me to send an email to the head with reason then they'll get it approved from headquarters. But after 2 days when i call them, they forgot to send those docs to ambattur. After an hour, he called me and said that they haven't approved your request. I don't know how did they check it up within an hour, which they can't do it in past two days.

Before the booking, sales consultant premnath was so polite and gentle in explaining the details, but hiding few things, which made me visit the showroom multiple times and wasting my time and energy. I don't know where it's going to end up. Tomorrow i am going to talk to the general manager. Really frustrated with these kind of people! 😡

+91 44 6663 6664

+91 44 6663 6663

+91 44 6663 4444

www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

I purchased creta – e+ diesel last month i. E. August 2019. Sales executive mr. Mir, promised that the vehicle will be loaded with all accessories as top model except alloy wheel and projector head lamp. For that sales executive offered some accessories form their end and for some accessories i have to pay. Finally i have paid around 29k for the accessories.
After delivery i noticed that the vehicle has been loaded with sub standard accessories and few accessories has been not matching to the one committed/ shown to me like parcel tray, back camera etc.
I called to the sales executive for all these cheats and they keep on saying we will change it after discussion with their accessories department.
Now almost a month has passed and they have denied now.

+91 44 6663 6664

+91 44 6663 6663

+91 44 6663 4444

www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

We have taken delivery of grand i10 nios on 24th sep 2019 from fpl hyundai ltd in gst road, chrompet, chennai. We have been called number of times from the service team for first service. We finally handed over the car for first service on 01st nov 2019 and we opted for a free home pick up and drop. One mr miller came for pick of the vehicle after which i have started to my work and we also informed to drop the vehicle after service at our drop step and hand over the keys to the neighbor as we would still be at work. After returning from work we were able to see multiple scratches to the vehicle on the driver side doors. Looks like there is no care taken to the vehicle during the service or pick / drop. And the service is speaking in such a way to pass the blame on us.

+91 44 6663 6664

+91 44 6663 6663

+91 44 6663 4444

www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

Dear sir,

I have given my car for service to fpl hyundai service centre on 14/11/2019 for regular service stating a complaint that my car steering wheel was misaligned while drive when i had to cross a pit hole in the road.

After taking the vehicle for service fpl replied that the gear box has been damaged. I request fpl to process the same on insurance, since the damage occurred due to accident and vehicle is quite new about 2 years old and with less than 25000km run.

However fpl has delayed the issue for more than one month and yet to resolve the issue with the insurance company and i am facing lot of trouble without car for my use.
Even after continuous follow up fpl is lethargic in its approach and it has been more than 1 month since i have given the vehicle for service.

Request fpl top management to take this issue as serious and solve it on urgent basis

+91 44 6663 6664

+91 44 6663 6663

+91 44 6663 4444

www.fplhyundai.com

No:67, Rajiv Nagar, Chettiyar Agaram Salai, Numbal Village, Chennai, Tamil Nadu, India – 600077

I bought new verna from chrompet dealership during year end sale and vehicle was registered with rto on 6th jan 2020 and sales executive surya confirmed i will get my original adhaar card and number plate within 5 working days… Assuming i will get within 5 days i planned family vacation on 17th jan..in spite of repeated follow-up today 16th jan there is no response…

When i took delivery of car (8th jan) i asked the sales rep will i face any legal problem for not displaying the number anywhere, and based on his confirmation that keep the invoice and other documents so no issues will be there as the car is registered 2 days back.. The moment i drove out of showroom in less than 2km i was stopped by traffic cops for not displaying the registered number… Which was a real disaster when you are taking car for the first time…in spite of that gave positive feed back…

Now i spent money accessories and trip accommodation but no number plate yet… Dont even know what to do now!