Freecharge Payment Technologies / FreeCharge.in Customer Care

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

The site have design fake customer care page that dosent work
toll free no. never respond & after they say that according to our polocy u have to complaint under 30 days but there is no way to contact immediately they deducted my 700 rupees of electricity bill payment not refunded back but when i do my small recharge 20 rupees they refund instantly while in large amount they not give refund

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My wife have account registered with the given mobile number
[protected] presently she does not remember the registered email id.
Before some days I have sent 1000 in her freecharge account for bill payment, but when she was tried a message show your freecharge account has been temporarily suspended due to security reason. I emailed to freecharge on [protected]@freecharge many times and ask them what document they required for unlock her account, but till date 28.01.2017 no positive reply received from freecharge side. I claiming for money after (Rs 1000/-). They just can not take money without giving service. In future i will not take any service from freecharge after this fraud…
where i have contacted many times but they not rolling back to normal state of my account!
I have money in my account but i can't access my account since many days passed but same message coming as "account suspended"
Immediately remove suspension.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My freecharge account details are as follow

Name: Aashish Bhatnagar
Mobile:[protected]
email: [protected]@yahoo.com (Facebook Signup)

I transferred amount of INR 5000 from freecharge wallet to my bank account on Mon Jan 23 2017, 12:11:38 PM

Transaction Id: DJCt9OaCQEOhuxYMMY5wcA

My Bank Account Never Got Credited With The Amount, Although The Money Got Debited From Freecharge Wallet.

I Am Not Sure How Long Will It Take To Get Credited.

I have attached the screenshot of last mail I received from them.
I have no clue what so ever, why is it taking so much time there is no response from freecharge against the mail I sent them.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I paid my postpaid Bill through Freecharge of amount Rs.- 280, But I did not receive any msg from my service provider even though amount has been deducted from my bank account. But did not get any msg from freecharge or Idea. I am getting Msg from Idea to pay the amount. I called several times to customer care of freecharge, but no body is picking call, Freecharge's policy is to reimburse the payment within 24-48 Hours, but still my amount is pending. Amount is a bit of short but if they did it with 10000 customers then amount become very high. It may be a serious fraud by Freecharge, kindly resolve the issue

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

From my debit card deducted from my account in bank of baroda Nakhatrana branch
rs 150 deducted by transation id no C00165079 on 03/01/2017 and
rs 500 deducted by transation id no S4856612 on dated 10/01/2017 by accelyst solution pvt. ltd
please consider my complain do needful
thanking you
my name is dr rasik makani
makani hospital
Nakhatrana kutch

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Sir I had paid my electricity bill via freecharge with order ID FCEA[protected] on 20 January 2017 worth Rs 2558. Sir the transaction was not successful and a msg came from freecharge that I will get refund in 5-7 days. Sir now 09 days spent still I have not received my refund. They are not replying my email and contact number. Plz sir help me. What should I do to get my refund.

Thank you
Rahul yadav [protected]

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have used freecharge wallet for the booking OF irctc TICKET I Did not get cash back of 75 rupees The transaction ID is [protected].
This is not the first time i have missed 2 times before . The maintenance of freecharge serves are not convinent the money is being deducted easily but ticke confirmayion is not happening and the refund is delayed they are deducting cashback add again it is not being issued for the next use not at all good service. if they are not giving cash back y to put the ofer of cashback.

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,
Amount of Rs.255 was deducted from bank and got confirmation from freecharge but the order on eBay was not successful. The cust support said me to wait for 24 hours i will get the order placed or refund on the same but still no response the order or the refund. There is no customer support other than email :[protected]@freecharge.com to check with. I sent 4 emails in row and still no response from freecharge. Seems it like fraud and need to be reported to consumer court to take necessary action on this.

See attached image and need do the needful.

Thanks and regards
Divyesh Roy

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My name Arpita Ghosh.

I did to try payment my cesc bil ([protected]) worth 930 rupees.My payment was unsuccessful. but my bank send me SMS to cut that 930balence.I send mail to frecharge against it.frecharge reply my 930 rupees auto refunnd in my bank account if in case any fault so send bank update statement to 20.01.2017
after 6 days I send my update passbook soft copy.But till now they not refund my money.Please help me

+91 12 4433 0000

www.freecharge.in

Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I recharge 3g data pack of 296 rs on 18/1/17 from freecharge and account is deducted from my account but recharge failed and after 12 days IO doesn't get my money back I want my back

orderno-FCVW[protected]
REGISTER [protected]@gmail.com
other [protected]@gmail.com