Freecharge Payment Technologies / FreeCharge.in Customer Care

Freecharge Payment Technologies / Freecharge.in — Transation is failur and amount is redeem bank account

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Dear sir,
I have pay my eletricty billl with amount 5644 by net banking but my transation is failur and my bank account is debeited.. so i request to refund my balance is my bank account…
Transatio id is:- FCEA[protected]

Transation is failur and amount is redeem bank account

Freecharge Payment Technologies / Freecharge.in — Refund is pending till date

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have made payment of my Electricity bill (cesc)for rs.610.00 but the transaction is failed twice and the amount is deducted from my account, I have already raised complaint with free charge and they five me a ticket no. But the money is not refunded till date it is almost 13 days over.
Of the screenshot of transactions.
Please do the needful at the earliest.

Refund is pending till date
Refund is pending till date
Refund is pending till date

Freecharge Payment Technologies / Freecharge.in — Refund of the amount

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

My order id of the refund was 11943182…they told me to wait for 5-7 days to reflect the amount in the bank account…but it has been more than 10 days…i did not get the refund…then they said we have refunded the amount pls check with your bank…i have already check with my bank…there is no such refund credited in my account…they are just lying that they have refunded the amount…

Name-Aman
M-[protected]

Freecharge Payment Technologies / Freecharge.in — Refund of amount for unsuccessful transaction

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

This is with regards to my freecharge account with mobile no. [protected] and email id [protected]@gmail.com.
I had initiated a transaction on 14th Jan 2017 for a tatasky recharge and had tried for the same twice with order no. FCDA[protected] and FCDA[protected]. The transaction was failed and amount was deducted from my saving bank account. After that i got an email also from freecharge that refund has been initiated but till now i have not recieved my refund amount. It is 300 for each transaction with a total of Rs 600 for both orders. Please look into the matter for refund of my amount as soon as possible.

Now am following free charge from the day on mail and not getting proper response and just getting king of auto generated replies.

Freecharge Payment Technologies / Freecharge.in — Refund of payment

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,
On date 22 jan 2017 i made a payment from freecharg of rs-1223 by dabit card toward (jdvvnl) electricity bill payment.but the transaction was failed and my amount was deducted from my saving account.i send a mail to freecharg against it.after that i got a mail says that your refund will be creadit back in your account within 5-7 days.but it's day 9 of my transaction but i didn't receive any refund yet.please do something in this matter my order detail is
Order no. – FCEA[protected]
My recent ticket no. Is -1078651
Mail id – [protected]@gmail.com

Refund of payment

Freecharge Payment Technologies / Freecharge.in — Freecharge team Block My Account Since 2 Months

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Dear Sir/Madam

I have a freecharge account and I recharge mobile, DTH from this account. But since December 2016 they block my account. When I login freecharge account it reply me
"Your account has been temporarily suspended due to security reasons."

I sent mail to freecharge team they neither reply me any satisfied answer nor activate my account. I have many unused codes but I can't use these promo codes. Kindly help me and solve my problem.

Freecharge Payment Technologies / Freecharge.in — Balance vanished from freecharge A/c

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I had a balance of about Rs.140, which is shown as NIL. I had booked Rail ticket for Rs.1390. Cash back of Rs.75 as per offer is also not given.On app also no facility to complain for the same.Will it be possible to recover?

Bhupendra Suchak
B-17 Swati Soc. New Sama road,
Vadodara-390024
Mob:[protected]

Freecharge Payment Technologies / Freecharge.in — Refund not initiated for a transaction on 17th January,2017

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I had paid Rs 667 to Swiggy using Freecharge to order food.The transaction was successful but the food order was cancelled. So Freecharge was supposed to refund the amount within 7-10 working days.However till date I have not received any refund .They have mailed saying the amount will be refunded back to my account within 7-10 working days but even that has not happened.I mailed them regarding the refund and a ticket was raised but yet no communication from their side.The order details and tickets are shared below:
Order ID:
[protected]
Ticket:
1061271