Ford — delay in delivery of ford figo

phone
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
website
www.india.ford.com
location
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

I have a very very very bad experience from ford. I booked my car Ford Figo – Silver,Titanium,Diesel on February 18th 2010, even before actually seeing a ford figo..at Kairali Ford Trivandrum. Since I already own a ford fiesta and hence a great fan of Ford. The salesperson told me i am the first guy booking from trivandrum, Kerala and so will be delivering the first vehicle to me. Waited for a month patiently so that ford will deliver me since I have booked even before seeing a ford figo and also before making a test drive.On 18th from newspapers i came to know that ford have already delivered ford figos at Cochin & trivandrum.Then I conacted kairali and the response was very frustrating. The sales person last told me that the siver colour may take one more week and also that I have to switch to chill colour if I want one ford figo titanium soon. I was forced to do so. Still now no news

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