From: Parimala, Ramachandran (R.) [mailto:[protected]@ford.com] On Behalf Of Customer, Care (.)
Sent: Friday, June 04, 2010 2:01 PM
Subject: Reply from Ford India – 9523648
Dear Mr.Tushar Suryawanshi,
Thank you for contacting Ford India.
We appreciate the time you have taken to write to us regarding your vehicle bearing the VIN number AY81276. We have noted down the contents of your mail and have taken up the issue with the dealership concerned.
We would revert back to you after we receive relevant information from our dealership. Your concern number is 9523648.
Assuring you of our best services and continuous support at all times.
Thanks and Regards
Ford India Limited.
From: Tushar [mailto:tushar.[protected]@gmail.com]
Sent: 31 May 2010 12:49
To: Customer, Care (.)
Subject: Figo Poor Quality
I recently purchase Ford Figo Exi Diesel Model on 29/03/10.Engine No-AY-81276,Total KM 3200.One month back I have Facing Issue of LH side power window problem,while window closing noise is coming this issue is till open because deler says no spare available.Today I got issue of Power steering ,issue in power steering is a very serious in terms of safety.Power steering oil leakage due to rack & pinion is faulty as per Dealer.These spares also not available.I am fade up with these issue.So you are requested to look in these matters & resolved these issues.Also request to check to Vehical.I am not going to pay any oil charges as oil leak due to faulty parts.
So once again request to take action on priority
Trimurti,Wadala Pathardi Rd,Indiranagar,Nasik
Dealer: Moharir Ford,Nasik