Ford Figo — Power steering oil leakage

+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

From: Parimala, Ramachandran (R.) [mailto:[protected]] On Behalf Of Customer, Care (.)
Sent: Friday, June 04, 2010 2:01 PM
To: Tushar
Subject: Reply from Ford India – 9523648

Dear Mr.Tushar Suryawanshi,

Thank you for contacting Ford India.

We appreciate the time you have taken to write to us regarding your vehicle bearing the VIN number AY81276. We have noted down the contents of your mail and have taken up the issue with the dealership concerned.

We would revert back to you after we receive relevant information from our dealership. Your concern number is 9523648.

Assuring you of our best services and continuous support at all times.

Thanks and Regards
Customer Relations,
Ford India Limited.


From: Tushar [mailto:tushar.[protected]]
Sent: 31 May 2010 12:49
To: Customer, Care (.)
Subject: Figo Poor Quality

Dear Sir

I recently purchase Ford Figo Exi Diesel Model on 29/03/10.Engine No-AY-81276,Total KM 3200.One month back I have Facing Issue of LH side power window problem,while window closing noise is coming this issue is till open because deler says no spare available.Today I got issue of Power steering ,issue in power steering is a very serious in terms of safety.Power steering oil leakage due to rack & pinion is faulty as per Dealer.These spares also not available.I am fade up with these issue.So you are requested to look in these matters & resolved these issues.Also request to check to Vehical.I am not going to pay any oil charges as oil leak due to faulty parts.

So once again request to take action on priority


Tushar Suryawanshi

Trimurti,Wadala Pathardi Rd,Indiranagar,Nasik



Dealer: Moharir Ford,Nasik

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