Ford — Unfair dealer practices

phone
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 12 4387 3001 (Corp. Office North)
website
www.india.ford.com
location
S.P. Koil Post, Chengalpattu, Tamil Nadu, India – 603204

To, Mr.Naigil wark,

This may seem to be a different sort of complaint as being a employee of ford authorised dealership i am proud to say it has been a great honour to work for Ford as a brand,as our products are very good.But sadly, i will like to bring into your notice that all your dealerships are probably the worst in terms of employee treatment and satisfaction. A simple example is that you appreciate the efforts of the consultants by paying the incentives for the vehicle example for fiesta Rs.1500/- per car but the dealer are thieves and rob of the incentives by paying rs. 350 only. again the incentives for extended warranty and sceduled service plans being robbed off. the result is dissatissfied employees and thier lack of interest in work which becomes a treat to our brand image. hence the costomers becomes dissatisfied and finally loses out the trust in the brand. My request to you is that kindly issues the incentives and appreciations in the favour of the base employees like consultabts , service advisors and others staff so that the management doesnt siffen of the money. let us feel proud to represent a brand which really cares for other. the dealer principals need to be taken ride off.

hope you will look into the matter at the earliest.

regards,
anonymous

identity to be disclosed on receiving response.

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