I own a Ford Fiesta ZXi 2009 Diesel Model.its very simple to say that the Fortune Ford service is the worst service given by an any car dealer /Maker in India.
Definetely you can "Feel the Difference" with the ford by such an Worst Service provided by them as any car or Automobile maker/dealer cannot provide in India.
That to Fortune Ford has an exceptional Negligence skills in handling the customers.Giving a car to service means you are missing the car for at least few days of time, you cannot know the status of your car,Simply they will throw it in their service centre for a few days .Your service advisor will never call you up untill you keep on irritating them.After your continous follow ups they will say we will soon get back to you. and when the next time you call they will say SIR YOUR CAR IS READY. when you reach the service centre simply you will find people washing your car.
What ever the issues reported most of them remains the same.