Fortis Healthcare — Grievances regarding Fortis Hubli, Karnataka

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+91 12 4492 1071
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Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

1)My son Shamant Shetty has been made to remain on fasting and then at 10:30 on 11th May they failed to do USG just because the radiologist has been on leave for his sister's wedding.Without making any substitute arrangement next day he was sent for an outside scan center where he had to wait for 2 hours.How would you compensate for the delay anxiety and unnecessary extension of staying in hospital?
2)Because of the brand Fortis we preferred this hospital.We are shocked to see the standard maintained.At pharmacy we have to wait for hours because of lack of sufficient staff.Half of the medicine prescribed will be out of stock even in special ddelux room no TV is provided. Restroom is not being cleaned regularly. Bed sheets are not changed.
3)Even when the patient and the attendent have to go out on emergency rooms key is not being given. On the top of it from security to floor manager argues that key cannot be given. What's the fun in having a special deluxe room without even basic convenience.
4)In hospital cafeteria outside food is allowed to be eaten which maybe harmful for the patients
5) No experienced resident doctors in the wards.Even in nights B.A.M.S doctor without any experience is available
Only nursing service is good and sisters are really caring.In all other aspects Fortis Hubli is A BIG LETDOWN. The Fortis at Hubli is surely going to tarnish the image and name of Fortis.
Hemant, Principal KLES Prerana P U College Hubballi 580031
Patient Name- Shamant Shetty
UHID No- FS43829
Bed No- 418
DOA- 7/5/15

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