Fortis Healthcare — Unethical charges

phone
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
website
www.fortishealthcare.com
location
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

Hi,

Before i provide you the patient details, i need a fair response to below concern.

This is about fortis, vashi and i am sure is applicable for your other hospitals.

Our patient was admitted to icu on emergency, due to a road accident. It was verbally and quickly informed that in case of room change, the charges remain the same.

We could not understand at that time due to the situation, but were later explained that even if the patient is moved from icu to general ward, the charges would remain the same!!

Wow!! And you talk about integrity?? Is this ethical by any means? Is it providing healthcare service or just accumulating money?

An explanation would be expected at the earliest. I wouldn't mind publishing all this in the social media and atleast help some who would think before visiting your hospital for any inpatient treatment.

Regards

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