Three months back I have settled my cash card with GE money and I have the settlement letter as well.In the month of january I called up Customer Care to confirm the closure.I was told that the account has been settled and closed.Now I am getting bills for the same card no., stating I have some outstanding balance.When I called customer care I was told that they have no information about the settlement letter.
This is absolute harrasement from the financial institution and nothing else.I have been charged doubled the rate of interest than was promised by GE money's sales staff.Incorrect information about the payment date and bill generation date was given to me.
I have now managed to settle the account and have paid well in advance than the settlement date.Yet I am asked to pay more.
I request the care takers to take an action on this complaint.