[Resolved] Fortis Healthcare — Clarification not provided to billing company -hence claim not settled

phone
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
website
www.fortishealthcare.com
location
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

My Name is Mr.Anil T Khushalani, a resident of Mulund, Mumbai 400080.I was admiited to Fortis Hospital at Mulund on[protected] for dengue.The bill issued to me wrongly showed a room tariff of Rs.6000/- whereas it should have been only Rs.2500/- per day.After discussion with the billing department I was given a discount of Rs.3500/- per day totalling to Rs.28000/- for a eight day stay.However this Rs.28000/- was not reduced from Room tariff but shown as a discount.The TPA of new India assurance was a clarification from the Hospital that this Rs.28000/- discount is towards room rent.The hospital has till date not given the clarification to either me (complained on[protected] or directly to MD India the TPA of New India assurance.As a result my claim has only been partially settled by the TPA.

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