[Resolved] Fortis Healthcare — dietician visit

+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

My daughter tulika singh customer was admitted in fortis, noida for two days from 17.10.19 to 19.10.19. After proper enquiry and verification we denied for dietician visit, which was confirmed by then staff and dietician too but at the time of billing we find a charge rs.400/- towards dietician visit, on asking the hospital (Billing, counselling) section, the same was not deleted from the bill and was charged from us saying that it was mis-communicated to us. Due to this mis-communication we lost rs.400/-. The counsellor present in the hospital at the time of discharge told us its only one time charge and it can not be deleted. We lost rs.400/- just because of mis-communication by the staff of such a big and reputed hospital and was not refunded to us. Kindly help and refund us rs.400/- as its not the question of rs.400/- but the reputation of the hospital. Regards, brij, [protected]

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