[Resolved] Fortis Healthcare — double charging of consultation fee

phone
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
website
www.fortishealthcare.com
location
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

Dear sir, i went to fortis gurgaon for an medical issue of my son who is 5 year old. I took appointment with dr neetu talwar and was given a prescription but the doctor also mentioned to meet dr sabharwal as she wasnt sure. Dr sabharwal after review said no to the prescription of dr neetu and gave a new prescription. Billing desk charged us for both dr neetu and dr sabharwal. I merely stated to refund the charges paid for consultation of dr neetu as she herself was not sure and advised us to meet a senior doctor. All this happened within a matter of 15minutes. But fortis staff of billing was totally unreasonable and denied refund of the charges paid for consultation with dr neetu. I am raising this issue as double charging by fortis for the same problem of my son.

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