[Resolved] Fortis Healthcare — dr anand todwal unprofessional and irresponsible behavior – fortis hospitals kangra hp

phone
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
website
www.fortishealthcare.com
location
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

To
Hr/ complaints manager
Fortis hospital, kangra hp,

From: vinay sharma, victim’s son
Patient wazir chand sharna, uhid-85251- [protected], palampur, kangra himachal

Sub: dr anand todwal unprofessional and irresponsible behavior – fortis hospitals kangra hp

My father (Wazir chand sharna, uhid-85251) visit fortis hospital kangra himachal on 8th april 2019 for treating the high blood sugar and foot ulcer. He was referred to dr anand todwal for initial checkup and he advised to get this case referred through echs (X-army) for better treatment. We have informed dr anand on my father’s present condition as he on pd dialysis, heart surgery, angioplasty, diabetic and other conditions along with current medications. I live in dubai and personally spoke to dr anand and explain the situation as my parents alone visited the hospital.
My father visited on 8th april and admitted on 9th april at fortis hospital kangra in the hope of best treatment within expert pool of doctors. Again, we had informed on my father’s kidney issue and asked to do hemo dialysis as lifeline for him. Dr anand started his experiments, unwanted tests to add more money as enrolled through ech.
My major concerns as dr anand has not done my father’s dialysis for 3 days which was a life treat for him as supposed to do on day. Moreover, dr anand has not taken any action to control high his sugar levels, not even proper dressing of the foot ulcer, not consulted family for any measures taken or advise. The most cruel and unethical part that dr anand told my father directly that your foot has gone fully and need to cut this (Foot amputate). This is highly irresponsible act as no doctor discuss all such matters directly with patient (Heart and kidney failure person) and such sensitive matters need to discuss with the family. We made so many requests, but this guy didn’t act to control his sugar or foot ulcer. He was pushing him to get into icu somehow and add more bills / putting him last breath of life.
Considering all facts, we decided to take discharge on 11th april which refused and after lot of struggle manage to get discharge on 12th evening. Dr anand was very upset on the discharge and took in writing from us as patient is on critical and taking him with their own wish. Also, fortis kangra staff checked all discharge papers and taken out all important report/papers and refused to write their recommendations in the discharge report.
Finally, we managed to come out from fortis kangra and shown my father to a local surgeon at palampur (Karan hospital). He has professionally handled him and now he is recovering well and able to control his condition at all levels.
I would like to request a full review of dr. Anand’s practice methods, his attitude toward his patients and an explanation of why he ignored several requests of dialysis and sugar control. Also, i need to know the evidence of recommending surgical procedure of cutting his foot. We managed to exit but there must so many others whose life is in danger at fortis hospitals kangra and must need to action to stop such practice
I appreciate your consideration and understanding. If you require further information, please contact me at +[protected]Dubai)/ 0091-[protected] or [protected]@gmail.com
Thank you,
Vinay sharma
[protected] – dubai /[protected]Father number)

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