[Resolved] Fortis Healthcare — online booking for opd and payment through fortis app

phone
+91 12 4492 1033
+91 12 4492 1071
+91 12 4492 1021
website
www.fortishealthcare.com
location
Tower A, Unitech Business Park, Block – F, South City 1, Sector – 41, Gurgaon, Haryana, India – 122001

I downloaded fortis app and made a booking for an opd appointment on 4th october, 2018. A charge of rs 925 was deducted from my bank through payment gateway paytm but the appointment booking failed.
I contacted paytm and they said it would be refunded by the vendor since they have made payment to the vendor.

I have made multiple queries at fortis helpline number, but my, money has not been refunded.

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