While going to the Mind Cafe restaurant (from Lower ground floor to first floor)via the passenger lift, this security guard named Nilanjana yelled at me very rudely in such an unacceptable mannerless way and asked me for the card when I told her that I'm going to the restaurant only, she said that I'm not allowed to pass from here instead she told me to go all the way to upper ground floor through escalaters and then use other lift. The way this security guard person was really pathetic and unacceptable, we are paying lacs of rupees not to get such treatment from security guards. This is so shameful and not at all acceptable, I need some action against her to be taken else I'll record any future communication or any other misbehaving security person and raise a legal complaint against. I've also attached the copy of restaurant bill for reference.
I hope the best suited person would address the issue asap.