A small parcel has been booked on 25-07-11 at PUDUPET (chennai) which is to be delivered to coimbatore(kaniyur-641659) but i could not receive this even today. i tried to call local franch express courier center at somanur but the tel. no is not in use. i called regional office at coimbatore telephone numbers ( as mentioned in their website) are ringing but nobody is picking it.then i called so many time to Central office – Erode. but all the lines are always busy. then i called corporate office chennai a firstly my called has been picked up and immediately disconnected by whom it is attended. again i tried to another number a lady attended my call, i told my problem then she said wait after that i heard music for more than 10 minutes but nobody answered. I think franch express courier is giving all the details on website are wrong and it is not up to date. i never faced such a very very bad experience and worst customer service from a courier company. i went directly to the courier center in somanur (karumathampatti) and i asked him why are making delay he replied rudely.
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#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India – 600043