[Resolved] Frankfinn Institute Of Air Hostess Training — complaint against a staff member of frankfinn airhostess of training

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Best Buliding, 'A' Wing, 5th Floor, S.V. Road, Opposite Andheri Railway Station, Andheri(W),, Mumbai, Maharashtra, India – 400058

Frankfinn institute of air hostess and training
Camac street kolkata 700016

‌subject: complaint against a staff member of frankfinn airhostess training
Dear ma'am/sir,
I faizur rahman of batch e4 had an argument with one of the staff member of frankfinn airhostess training on 7th january 2020. The staff member name is anandita
Just after my class over i was going for the punchout so before going there i checked my phone and there was my brothers and my family member missedcall so i called them at that moment and i entered the to the reception room and i was in the call then that staff member miss anandita told me to keep my phone down so i just went out from there i completed my call then she pointed me and called me and she told me that when i told you to keep down the phone why u didn't response to me. I told her that i went out it was the emergency call so i was not able to keep the phone down so we had an argument and i found a very worst and rude attitude of that her towards me. Even after knowing that my mom is in the hospital and she is serious she was looking at my face and laughing this was very bad image came infront of my eye

Apart from this i also apologize that i should not use mobile phone in the reception but when miss anandita told me to keep the phone i went out from the reception. Then she started the argument
As we have joined frankfinn to get a knowledge about service industry
Our faculty teaches us to respect other
So i think frankfinn staff should have some manners

I confronted her saying that whatever she did was unethical and not acceptable at cost. But despite that she continues to do so, and now time has come that you take cognizance of her behavior and enforce strict action against her.
I hope you take a strict action against this
Faizur rahman
Batch e4
Place: kolkata, camac street

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