Freecharge.in — Complaint against freecharge company for not refunding my 800 rupees

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Sir

I DINESH KUMAR GUPTA had recharge +91-[protected] with Rs. 400 (twice) on 05-feb -2017 and Rs 800 was deducted from my state bank of patiala account number and had not received any kind of talk time or neither refunded money in my bank account or into my freecharge wallet…and.

I had made call to my service provider airtel customer care also but they told me they didn't receive such kind of transaction in date of 5-Feb-2017 .
Please find the enclosed attachments in which full details of my amount deduction from my bank State Bank of Patiala clearly stated that amount deducted and in second attachment it clearly shows the transaction success history is also updated onto your esteemed software freecharge but no recharge had been done till so far yet…transaction history shows success but i have not received any kind of talk time and 800 rupees twice of 400 rupees recharges is also deducted from my state bank of patiala account .

PLEASE REFUND MY Rs 800( EIGHT HUNDRED RUPPESS) …it already had been 12 days passed but not refund of money has been given to me…I am continuously emailing and calling to freecharge care support but they just emailing nonsense email.

Please refund my money in my wallet of
1. frecharge(gupta.reshu.[protected]@gmail.com) or
2. SBP(STATE BANK OF PATIALA) account No[protected]DINESH KUMAR GUPTA)

And attachment of email is already provided within this and my previous emails

as per you requirement details are given below :

Email ID registered with FreeCharge – gupta.reshu.[protected]@gmail.com

Recharged Number – 91-[protected]

Order – FCVM[protected],

FCVM[protected]

Date of transaction – 05-FEB-2017 – 09:02AM
05-FEB-2017 – 08:57 AM

Recharge amount – Rs 400 + Rs 400 = Rs 800

Thanking you

Yours sincerely

DINESH KUMAR GUPTA

+91-[protected]

Complaint against freecharge company for not refunding my 800 rupees
Complaint against freecharge company for not refunding my 800 rupees

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