FreeCharge — Payment failure refund not received

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Sir I had paid my electricity bill via freecharge with order ID FCEA[protected] on 20 January 2017 worth Rs 2558. Sir the transaction was not successful and a msg came from freecharge that I will get refund in 5-7 days. Sir now 09 days spent still I have not received my refund. They are not replying my email and contact number. Plz sir help me. What should I do to get my refund.

Thank you
Rahul yadav [protected]

Payment failure refund not received
Payment failure refund not received

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