Freecharge Payment Technologies / Freecharge.in — I added money to the wallet but it was not added to my wallet

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Last week I had transaction of Rs.100 to freecharge account and added it to the freecharge wallet from online banking through RIDLR app and the money got debited from my account but it wasn't added to my freecharge wallet. I had provided my transaction details to the customer care from last 4 days but I'm getting insane revert that we don't know about your transaction. Please help me out. I have attached my transaction details in the photos below. Regards
Pranay Ruparelia

I added money to the wallet but it was not added to my wallet
I added money to the wallet but it was not added to my wallet
I added money to the wallet but it was not added to my wallet

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