Freecharge Payment Technologies / — No Refund from Blocked account

+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have recharged my freecharge account for Rs. 750 through Meru cabs gateway for cab booking on 27th Jan 2017.
Account got recharged and amount was reflected in freecharge account.
After some time when I opened my freecharge account it said it got blocked due to some security reasons.
I mailed to customer care they said amount will be credited back to bank within 5 – 7 working days but still the amount is not reflected in my bank account.
For reference please check the following ticket ids : 1114297, 1140450

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