Freecharge Payment Technologies / — Not crediting amount to bank account

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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

I have withdrawn amount of rupees 20000 on 4 transactions of each 5000 rupees on 11/02/2017. Till now Freecharge didnt credit the amount to my bank account. Raised 3 tickets till now with no's 1245903, 1227345, 1180631. Got a standard reply that it will take 5 to 7 days. But till now didnt see the amount in my bank account. Also, these terms and conditions of 5 to 7 days were no where mentioned. Freecharge cheated me.

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