Freecharge Payment Technologies / Freecharge.in — Not provided refund amount in promised duration

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hi,
On 4/2/2017 i have ordered for burger king burgers from swiggy online outlet and done payment of Rs 1242 through freecharge, and due to technical error payment is done twice, so they mailed me that they suppose to refund the amount of 1242within 8 to 10 days, but still not received and not replying on my complaint mails.
the order no is[protected].
Waiting for valuable reply

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