Freecharge Payment Technologies / Freecharge.in — Not releasing the deducted amount

phone
+91 12 4433 0000
website
www.freecharge.in
location
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India – 400051

Hii
[protected]
Order Id: FCMA[protected]

On 3rd feb 2017 i hve made payment of Rs.1000/- of postpaid voda bill through FREECHARGE . At that tym transcation was unsuccessful but they deducted 1000/-from my account.They also sent me a message "Your transaction on FreeCharge was unsuccessful. Refund of 1000.0 is initiated and will reflect in your Card/Bank within 4-7 days." But still no response its 12 days now .please help n refund my money .

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