Freecharge Payment Technologies / Freecharge.in — Recharge / i am complaining against refund amount. Frm last 8-9 days i am struggling to refund my money.

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www.freecharge.in

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I did the recharge of videocon d2h, but transaction got declined due to some error and it's been 8-9 days i am not getting my money back.
I was trying to contacting the freecharge team but they are not providing me any solution.that's why I am writing this complaint.